Effective Supervisory/Managerial Skill Building Program

Supervisory Skills Bootcamp

This is an intense two-day workshop that provides managers and supervisors with essential skills to effectively lead in their organization. Included is: Effective Communications; Coaching for Improved Performance; Improving Employee Work Habits; Preparing for Change; Dealing with Conflicts; and Team building.

Instructor: Gerry Bruno, President and founder of Gerard Bruno Associates, a management consulting and training firm specializing in leadership, process and quality improvement

429 PRDV1008-RWA: F, 9am-4pm, 2 wks, 4/6-4/13, $228, Riverwalk

Understanding Behavioral Styles

Understanding your behavioral style allows you to gain insights into how others perceive you. It enables you to improve your ability to communicate and be an effective team member. Understanding the behavioral styles of others helps you to be a more effective leader and release higher levels of motivation in the work team. The DISC assessment tool will be used.

Instructor: Gerry Bruno, President and founder of Gerard Bruno Associates, a management consulting and training firm specializing in leadership, process and quality improvement

430 PRDV1075-RWA: F, 9am-1pm, half day, 4/27, $76 + $85 materials fee, Riverwalk

Business Process Improvement

You will learn a variety of process improvement tools that will enable you to continuously improve your business processes and workflows thus providing customers with products and services that consistently meet and exceed their needs and expectations. Take the guesswork out of your decision making by using the process improvement tools that will provide real data to inform decision making!

Instructor: Gerry Bruno, President and founder of Gerard Bruno Associates, a management consulting and training firm specializing in leadership, process and quality improvement

431 PRDV1224-RWA: F, 9am-4pm, one day, 5/11, $114 + $40 materials fee, Riverwalk

Project Management 101

Project Management 101 will give students a structured approach to project planning and management. Time tested methods to include change management tools, graphical project planning and monitoring tools and project cost monitoring tools will keep Mr. Murphy and his Law away from your projects. This common sense approach can be learned in 1 day and is immediately usable in any public or private sector organization.

Instructor: Gerry Bruno, President and founder of Gerard Bruno Associates, a management consulting and training firm specializing in leadership, process and quality improvement

Will Be Offered at a Future Date!

The Science Behind the Art of Management

Supervising and managing employees is an art, but these days there is a lot of science behind this art. This interactive workshop will give you an understanding of how the brain works and clear strategies to motivate employees, help them become creative problem solvers, and make them more productive and healthy – All keys to a successful business in all economic times.

Instructor: Cathy Urquhart, RN, MS, MSN, has experience training in corporations, colleges and healthcare settings. Her lively and dynamic style implements the very strategies she teaches.

Will be Offered at a Future Date!

QBQ! The Question Behind the Question

This 8-hour workshop will help you make personal accountability a core value and achieve excellence as a leader at any level of the organization.  Learn how QBQ! will enable you to: boost morale; adapt to change; enhance communication; increase productivity; foster creativity; develop people; build effective teams; and solve problems.

Instructor: Kathleen Gilligan

Will Be Offered at a Future Date!

  For more information contact:
Ken Eisenberger at 978-659-1213
or
Michelle Jackson at 978-659-1231

You may be interested in:
The Project Management Certificate
The Supply Chain Management Certificate