Presentation, Communication & Worklife Skills
Effective Business Writing
Learn techniques to improve your writing skills and develop clear, concise and effective business communication skills. Apply your knowledge to such common workplace applications as letters, reports, e-mail, and memos, plus learn tools to help continue your progress. Bring a flash drive to the first class!
Instructor: M. Brenda Smith, writer, editor and president of WriteSmith, a Merrimack Valley-based company that provides coaching, writing and editing services to businesses and individuals
Speaking and Presenting with Confidence
Become a more confident, focused, effective and professional communicator when speaking, giving presentations or interacting in meetings, in groups or one-to-one. Topics include overcoming nervousness, planning, organizing and adding punch to presentations, maximizing body language, dealing with sticky situations, and more.
Instructor: Lynn MacDonald, owner of Knowledge Tree, professional public speaker and adult educator