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Health & Safety

ServSafe Certification

Safe food handling is critical to keeping customers and co-workers safe.  Offered in association with the National Restaurant Association Educational Foundation, ServSafe is a comprehensive eight-hour course that provides an overview of basic sanitation policies and procedures and prepares you to pass the ServSafe Certification exam given during the last class.  Students who pass the exam will be awarded the ServSafe Certification by the National Restaurant Association Educational Foundation.

Instructor: Heidi Riccio, Certified ServSafe Instructor.

Courses: Select One

Course One 

Dates/Time: Tuesday, 5:00 to 9:00 pm, 2 weeks, 9/9 to 9/16

Location: Riverwalk

Cost: $159 + $71 materials fee

CRN: 690 Course Number: SVSF1004 Section: RWD

Course Two

Dates/Time: Tuesday, 5:00 to 9:00 pm, 2 weeks, 10/14 to 10/21

Location: Riverwalk

Cost: $159 + $71 materials fee

CRN: 691 Course Number: SVSF1004 Section: RWE

Course Three

Dates/Time: Tuesday, 5:00 to 9:00 pm, 2 weeks, 12/2 to 12/9

Location: Riverwalk

Cost: $159 + $71 materials fee

CRN: 692 Course Number: SVSF1004 Section: RWF


Certified Nurse Aide/Home Health Aide Prep Program  

This 150-hour daytime program prepares students to sit for the state licensing test to become Certified Nurse Aides and also become a Home Health Aide. The program meets Monday through Friday from 8:30 am to 2:30 pm and includes theory, clinical skills, and clinical practice at a long-term care facility under the supervision of a registered nurse. Community Action of Haverhill provides this six-week nurse aide training program in partnership with Northern Essex Community College Center for Corporate and Community Education.  Class start date is October 20, 2014.   For more information, please contact Renee Deyermond at rdeyermond@necc.mass.edu or 978-659-1223 or Dianne Lahaye at dlahaye@necc.mass.edu or 978-659-1222.

CNA/HHA Information Sessions being held at the Lawrence Riverwalk on the following dates:

Thursday, September 18, 2014 from 10:00a.m. to 12:00 noon

Thursday, October 2, 2014 from 10:00a.m. to 12:00 noon


Health Care Provider CPR

Intended for the healthcare provider who cares for patients in a variety of settings, this course teaches CPR for victims of all ages. Topics include ventilation with a barrier device, bag-mask device, oxygen, use of an automated external defibrillator (AED), and relief of foreign-body airway obstruction (FBAO). Includes the adult signs of heart attack, cardiac arrest, stroke, and choking. Students are encouraged to register early, obtain their books from our office one week prior to class start, and become familiar with the contents prior to the start of class. Lunch on your own.

Book and training shield included in materials fee and available in the classroom!

Instructors: experienced providers of CPR instruction in a wide variety of settings

Courses: Select One

Course One 

Dates/Time: Friday, 9:00 am to 3:00 pm, one day, 8/15

Location: Riverwalk

Cost: $69 + $14 materials fee

CRN: 643 Course Number: HCPR1002 Section: RWJ

Course Two  – Recertification

Dates/Time: Wednesday, 9:00 am to 1:00 pm, one day, 8/20

Location: Lawrence – El Hefni

Cost: $50

CRN: 630 Course Number: HCPR1004 Section: LCA

Course Three 

Dates/Time: Saturday, 9:00 am to 3:00 pm, one day, 8/23

Location: Riverwalk

Cost: $69  + $14 materials fee

CRN: 513 Course Number: HCPR1002 Section: RWG

Course Four

Dates/Time: Monday, 9:00 am to 3:00 pm, one day, 8/25

Location: Lawrence – El Hefni

Cost: $69 + $14 materials fee

CRN: 629 Course Number: HCPR1002 Section: LCC

Course Five

Dates/Time: Thursday, 9:00 am to 3:00 pm, one day, 8/28

Location: Riverwalk

Cost: $69 + $14 materials fee

CRN: 826 Course Number: HCPR1002 Section: RWO

Course Six

Dates/Time: Saturday, 9:00 am to 3:00 pm, one day, 9/20

Location: Riverwalk

Cost: $69 + $14 materials fee

CRN: 675 Course Number: HCPR1002 Section: RWK

Course Seven 

Dates/Time: Saturday, 9:00 am to 3:00 pm, one day, 10/18

Location: Riverwalk

Cost: $69 + $14 materials fee

CRN: 676 Course Number: HCPR1002 Section: RWL

Course Eight 

Dates/Time: Saturday, 9:00 am to 3:00 pm, one day, 11/15

Location: Riverwalk

Cost: $69 + $14 materials fee

CRN: 677 Course Number: HCPR1002 Section: RWM

Course Nine 

Dates/Time: Saturday, 9:00 am to 3:00 pm, one day, 12/13

Location: Riverwalk

Cost: $69 + $14 materials fee

CRN: 678 Course Number: HCPR1002 Section: RWN


Personal and Home Care Aide Training for Mature Workers  NEW!

Targeted for individuals who are age 55 and over and unemployed with limited or no income, this program includes a 60 hour Personal and Home Care Aide program that teaches core competencies for employment to provide long-term support services to elders and individuals with disabilities in home and community based settings, in addition to a 12 hour Alzheimer’s Disease training as well as a 15 hour Chronic Disease Self-Management training.  Upon successful completion, students earn a certificate and are placed with local employers for additional on-the-job training.  The skills and knowledge learned in this program can also serve as a gateway into other allied health professions.  This intensive daytime program is scheduled to begin in October at the Riverwalk; specific dates and times to be determined.  The program is free for eligible mature workers. In partnership with the MA Executive Office of Elder Affairs Senior Community Services Employment Program (SCSEP) and the MA Council for Homecare Aides.  Contact Olga Yulikova at 617-222-7459, Leanne Winchester at 617-573-1823, or Diane Zold-Gross at dzoldgross@necc.mass.edu or 978-659-1221 for more information.

Information Sessions to be held at the Lawrence Riverwalk

Friday, August 22, 2014 from 10:00 a.m. to 12:00 pm

Wednesday, August 27, 2014 from 10:00 a.m. to 12:00 pm


Medical Interpreting Certificate Program 

In Massachusetts, where interpreters are legally mandated in acute care hospitals and behavioral health hospitals, there is a critical need for trained medical interpreters.  Medical interpreters are in great demand throughout the nation in a variety of other settings as well.  This 54-hour course provides a working knowledge of the various aspects of medical interpreting including standards of practice, ethics, HIPAA regulations, cultural competency, role plays, and medical vocabulary development.  Students must be able to fully comprehend and communicate in both English and at least one other language.  Knowledge of anatomy and physiology and/or medical terminology is recommended.  Please register early as a brief language assessment is required.  Offered in partnership with TransFluenci EDU, a leader in interpreting, translation, and training services, this program meets the requirements of the National Board for Medical Interpreter Certification.  The instructor is an experienced medical interpreter who will also provide guidance with how to find a job in this field.  Please see our website or contact Dianne Lahaye at dlahaye@necc.mass.edu for more information.

Course Information

Dates/Time: Tuesday & Thursday, 6:00 pm to 9:00 pm, 9 weeks, 9/16 to 11/18 (no class 11/11)

Location: Riverwalk

Cost: $985 fee (includes materials)

CRN: 660 Course Number: HLTH1003  Section: RWB


End of Life Care: Become a Hospice Volunteer – Merrimack Valley Hospice

Learn to make a profound difference in someone’s life!  Using lecture, real life stories and small group exercises you will learn how to provide practical help and emotional support to those with life limiting illness and their loved ones.  At the end of this indepth comprehensive 8 week training, you will receive a certificate and become part of a very special group – ordinary people making an extraordinary difference!  Class held at Merrimack Valley Hospice’s main office at Riverwalk (360 Merrimack Street, Building 9, Entrance I, 4th floor) in Lawrence.

Course Information

Dates/Time: Tuesday, 10:00 am to 12 noon, 8 weeks, 9/16 to 11/4

Location: Riverwalk (Building 9, Entrance I, 4th floor)

Cost: Free

CRN: 775 Course Number: HLTH1007 Section: OA


Sharing Your Compassion as a Hospice Volunteer – Beacon Hospice

The hospice approach to care creates an environment of hope, comfort, and dignity for both hospice patients and their families.   Beacon Hospice volunteers go through an 8 hour training course covering hospice medical aspects, palliative care, family and cultural dynamics, communication, spiritual dimensions, and grief and loss.  Activities with patients may include reading, sitting vigil, creating a Chart-A-Life, or helping with Veteran ceremonies.  Your time is the best gift to someone at this stage of their lives.  Course held at Beacon Hospice, 13 Branch Street, Methuen, lower level, last door at back of building.  Contact Adreana for more info at 978-837-3333 or Adreana.krukowski@medisys.com .

Course Information

Dates/Time: Tuesday, 6:00 pm to 8:30 pm, 3 weeks, 9/16 to 9/30

Location: Methuen (13 Branch Street, lower level, last door at back of building)

Cost: Free

CRN: 773 Course Number: HLTH1006 Section: OA


Advanced Directives and Living Wills: Who Will Speak for You?

In the event of illness or disability, is there someone you trust who can speak for  you and communicate how you wish to be cared for if you are unable to do so?  Learn the different types of Advanced Directives including Massachusetts Health Care Proxy and the “Five Wishes”.  Class held at Merrimack Valley Hospice’s main office at the Riverwalk (360 Merrimack Street, Building 9, Entrance I, 4th floor) in Lawrence.

Courses: Select One

Course One

Dates/Time: Tuesday, 6:00 pm to 8:00 pm, one eve, 9/23

Location: Riverwalk (Building 9, Entrance I, 4th floor)

Cost: Free

CRN: 776 Course Number: HLTH1008 Section: OA

Course Two

Dates/Time: Tuesday, 6:00 pm to 8:00 pm, one eve, 12/2

Location: Riverwalk (Building 9, Entrance I, 4th floor)

Cost: Free

CRN: 777 Course Number: HLTH1008 Section: OB


Customer Service for Healthcare Professionals  NEW!

Dealing with patients, families and loved ones’ medical and emotional needs, fears and anxieties is particularly challenging, but patients are your customers and providing them with great customer service is just as critical as great medical care in creating a positive patient experience.  Great customer service leads to patient satisfaction and increases the likelihood that patients will be more open with their providers, comply with recommendations, and return for additional care, all of which contributes to quality care, a great reputation in the community and a better bottom line.  Learn to establish a positive first impression, how to best deal with difficult people, manage patients’ fears and emotions, diffuse upset customers and resolve complaints positively, deal with geriatric, disabled and other special populations, plus learn tips and strategies to deal with stress and take care of yourself as well as the  patients. 

Instructor: Lisa Fabbri, MA, customer service consultant, Customer Connections with 25 years’ experience working in healthcare

Courses: Select One

Course One

Dates/Time: Tuesday, 6:00 pm to 9:00 pm, 3 weeks, 9/23 to 10/7

Location: Riverwalk 

Cost: $169 + $25 materials fee

CRN: 693 Course Number: PRDV1279 Section: RWA

Course Two

Dates/Time: Tuesday, 6:00 pm to 9:00 pm, 3 weeks, 10/28 to 11/18 (no class 11/11)

Location: Riverwalk 

Cost: $169 + $25 materials fee

CRN: 694 Course Number: PRDV1279 Section: RWB


Reiki I

Promote your physical, emotional, and spiritual healing by triggering your body’s own ability to heal itself.  Instruction in working with energy & the chakra system,  hand positions for both self-healing & client healing.  Attunement & certificate upon completion.  Limit 8

Instructor: Angela Sakakeeny, Reiki Master

Course Information

Dates/Time: Monday, 7:00 pm to 9:00 pm, 4 weeks, 9/29 to 10/27 (no class 10/13)

Location: Riverwalk 

Cost: $95 + $20 materials fee

CRN: 783 Course Number: HLTH1009 Section: RWA


Reiki II

Learn the Reiki symbols which increase the power of the hands-on healing technique & learn distance healing.  Learn more about chakras and the flow of energy by doing more extensive hands-on work.  Attunement & certificate upon completion.  Limit 8

Instructor: Angela Sakakeeny, Reiki Master

Course Information

Dates/Time: Monday, 7:00 pm to 9:00 pm, 4 weeks, 11/3 to 11/24

Location: Riverwalk 

Cost: $95

CRN: 784 Course Number: HLTH1010 Section: RWA


The Center for Clinical Excellence: Continuing Education for Healthcare Providers

The Center for Clinical Excellence offers a variety of high-quality, affordable, continuing education courses for a variety of allied healthcare professionals taught by top notch faculty who are licensed healthcare professionals with extensive experience in their respective fields. Learn important new developments in these CEU classes and refreshers designed to meet your state certification and national registry requirements.

Please check back for courses that may be offered in the future!

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