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Health & Safety

ServSafe Certification – Food

Safe food handling is critical to keeping customers and co-workers safe.  Offered in association with the National Restaurant Association Educational Foundation, ServSafe is a comprehensive eight-hour course that provides an overview of basic sanitation policies and procedures and prepares you to pass the ServSafe Certification exam given during the last class.  Students who pass the exam will be awarded the ServSafe Certification by the National Restaurant Association Educational Foundation.

Instructor: Heidi Riccio, Certified ServSafe Instructor.

Course Information

Dates/Time: Tuesday, 5:00 p.m. to 9:00 p.m., 2 weeks, 11/1-11/8
 
Location: Riverwalk

Cost: $159 + $71 materials fee

CRN: 560 Course Number: SVSF1004 Section: RWB


Health Care Provider CPR

Intended for the healthcare provider who cares for patients in a variety of settings, this course teaches CPR for victims of all ages. Topics include ventilation with a barrier device, bag-mask device, oxygen, use of an automated external defibrillator (AED), and relief of foreign-body airway obstruction (FBAO). Includes the adult signs of heart attack, cardiac arrest, stroke, and choking. Students are encouraged to register early, obtain their books from our office one week prior to class start, and become familiar with the contents prior to the start of class. Lunch on your own.

Book and training shield included in materials fee and available in the classroom!

Instructors: experienced providers of CPR instruction in a wide variety of settings

Course Information: Select One

Course One

Dates/Time: Saturday, 9:00 a.m. to 3:00 p.m., one day, 10/29

Location: Riverwalk

Cost: $69 + $17 materials fee

CRN: 535 Course Number: HCPR1002 Section: RWH

Course Two

Dates/Time: Saturday, 9:00 a.m. to 3:00 p.m., one day, 11/19

Location: Riverwalk

Cost: $69 + $17 materials fee

CRN: 537 Course Number: HCPR1002 Section: RWI

Course Three

Dates/Time: Saturday, 9:00 a.m. to 3:00 p.m., one day, 12/10

Location: Riverwalk

Cost: $69 + $17 materials fee

CRN: 538 Course Number: HCPR1002 Section: RWJ

 


Medical Interpreting Certificate Program

There is a critical need for trained medical interpreters!   This 60-hour program provides working knowledge of medical interpreting, including standards of practice, ethics, HIPAA regulations, cultural competency, and medical terminology/vocabulary.  Open to all languages, students must be fully bilingual and must be fluent in English and one other language.  Course is designed for those preparing for entry level careers as medical interpreters as well as for working interpreters preparing for the National Board Certificate exam.  This program meets the National Board for Medical Interpreter Certification training requirement and prepares you to pass the certification exam.  For information on certification prerequisites visit http://www.certifiedmedicalinterpreters.org/prerequisites.  Upon successful completion of the program, students will receive a certificate of completion from the college.

Please register early, as a brief language assessment is required and conducted by phone.  This program is offered in collaboration with TransFluenci EDU, a leader in the medical interpreter training field and is taught by an experienced medical interpreter.  Fee includes binder and all course materials.  Not eligible for tuition waivers.  Bring bag lunch.   Contact Dianne Lahaye at dlahaye@necc.mass.edu for more information.

Information Session being held Saturday, September 10, 2016 from 10:00 a.m. to 11:00 a.m. at our Lawrence Riverwalk location.  Come join us to find out more about this fabulous program!

Course Information

Dates/Time: Saturday, 9:00 a.m. to 4:00 p.m., 10 weeks, 10/8-12/17 (no class 11/26)   NEW DATES!

Location: Riverwalk

Cost: $1,065 fee (includes materials)

CRN: 487 Course Number: HLTH1003  Section: RWB


Advanced Directives and Living Wills: Who Will Speak for You?

In the event of illness or disability, is there someone you trust who can speak for  you and communicate how you wish to be cared for if you are unable to do so?  Learn the different types of Advanced Directives including Massachusetts Health Care Proxy and the “Five Wishes”.  Class held at Merrimack Valley Hospice’s main office at the Riverwalk (360 Merrimack Street, Building 9, Entrance I, 4th floor) in Lawrence.

Course Information: Select One

Course One

Dates/Time: Tuesday, 6:00 pm to 8:00 pm, one eve, 10/18

Location: Riverwalk (Building 9, Entrance I, 4th floor)

Cost: Free

CRN: 553 Course Number: HLTH1008 Section: OC

Course Two

Dates/Time: Tuesday, 6:00 pm to 8:00 pm, one eve, 11/29

Location: Riverwalk (Building 9, Entrance I, 4th floor)

Cost: Free

CRN: 554 Course Number: HLTH1008 Section: OD


End of Life Care: Become a Hospice Volunteer – Merrimack Valley Hospice

Learn to make a profound difference in someone’s life!  Using lecture, real life stories and small group exercises you will learn how to provide practical help and emotional support to those with life limiting illness and their loved ones.  At the end of this in-depth comprehensive 5 week training, you will receive a certificate and become part of a very special group – ordinary people making an extraordinary difference!  Class includes 5 live classes and 5.5 hours of online study.  Class held at Merrimack Valley Hospice House at 360 North Avenue, Haverhill, MA.

Course Information

Dates/Time: Monday, 5:30 p.m. to 7:30 p.m., 5 weeks, 9/12-10/10

Location: Merrimack Valley Hospice House, 360 North Avenue, Haverhill, MA

Cost: Free

CRN: 641 Course Number: HLTH1007 Section: OB


 Customer Service for Healthcare Professionals 

Dealing with patients, families and loved ones’ medical and emotional needs, fears and anxieties is particularly challenging, but patients are your customers and providing them with great customer service is just as critical as great medical care in creating a positive patient experience.  Great customer service leads to patient satisfaction and increases the likelihood that patients will be more open with their providers, comply with recommendations, and return for additional care, all of which contributes to quality care, a great reputation in the community and a better bottom line.  Learn to establish a positive first impression, how to best deal with difficult people, manage patients’ fears and emotions, diffuse upset customers and resolve complaints positively, deal with geriatric, disabled and other special populations, plus learn tips and strategies to deal with stress and take care of yourself as well as the  patients.  Required book information:  Delivering Knock Your Socks Off Service, fifth edition, ISBN-13: 978-0-8144-1755-3 may be purchased at AMACOM or Amazon.

Instructor: Lisa Fabbri Lopez, MA, customer service consultant, Customer Connections with 25 years’ experience working in healthcare

Course Information

Dates/Time: Tuesday, 6:00 p.m. to 9:00 p.m., 3 weeks, 11/1-11/15

Location: Riverwalk 

Cost: $169

CRN: 623 Course Number: PRDV1279 Section: RWB


Reiki I

Promote your physical, emotional, and spiritual healing by triggering your body’s own ability to heal itself.  Instruction in working with energy & the chakra system,  hand positions for both self-healing & client healing.  Attunement & certificate upon completion.  Limit 8

Instructor: Angela Sakakeeny, Reiki Master

Course Information

Dates/Time: Saturday, 9:00 a.m. to 4:00 p.m., one day, 9/24

Location: Riverwalk 

Cost: $105 + $20 materials fee

CRN: 588 Course Number: HLTH1009 Section: RWC


Reiki II

Learn the Reiki symbols which increase the power of the hands-on healing technique & learn distance healing.  Learn more about chakras and the flow of energy by doing more extensive hands-on work.  Attunement & certificate upon completion.  Limit 8

Instructor: Angela Sakakeeny, Reiki Master

Course Information

Dates/Time: Saturday, 9:00 a.m. to 4:00 p.m., one day, 10/29

Location: Riverwalk 

Cost: $105

CRN: 589 Course Number: HLTH1010 Section: RWC


Personal Care Attendant (PCA) Fundamentals  NEW!

Personal Care Attendants (PCAs) assist MassHealth consumers (elders and individuals of all ages with disabilities) with activities of daily living in their  home.  Perfect for those interested in working to provide direct care and assist consumers to live independently, this program provides the basic skills and knowledge to enter this in-demand, fast growing field which also serves as a gateway to other health care professions.  This 28 hour intensive daytime program includes the role and responsibilities of the PCA, consumer rights, confidentiality and ethics, communication, best practices for infection control and reducing worker injury, basic first aid and CPR plus life skills, resume writing and interview preparation.  This program is taught in English at our Riverwalk location.  You must be eligible to work in the United States.

Information Session to be held on Wednesday, September 14, 2016 from 10:00a.m. to 11:00a.m. at the Lawrence RiverwalkAttendance is strongly recommended. 

Instructor: Pat Demers

Course Information

Dates/Time: Monday/Wednesday/Friday, 9:00 a.m. to 12:30 p.m., 8 sessions, 9/26-10/14 (no class 10/10)

Location: Riverwalk

Cost: $369

CRN: 640 Course Number: HLTH1015 Section: RWC 

 


 

The Center for Clinical Excellence: Continuing Education for Healthcare Providers

The Center for Clinical Excellence offers a variety of high-quality, affordable, continuing education courses for a variety of allied healthcare professionals taught by top notch faculty who are licensed healthcare professionals with extensive experience in their respective fields. Learn important new developments in these CEU classes and refreshers designed to meet your state certification and national registry requirements.

Pulmonary Function Testing Specialty Exam Review*
Feel more confident and better prepared to pass the Pulmonary Function Testing Specialty Exam after completion of this intensive workshop. You’ll cover the critical elements of the new combined CPRT/RPFT specialty exam with more focus on the CPFT part of the exam matrix. This workshop combines case studies, review, practice testing, and opportunities to review the answers. Note that online study materials will be assigned between the two Saturday class sessions.

Dates to be determined.  Please check back for updates.

 

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