Logging On for NECC Students:

1. Go to services.smarthinking.com
2. Log in with the student-ID version of your NECC email address (idnumber@student.necc.edu) for the username and your 8-digit Student ID number for the password.
3. Once you have logged on, you will be taken directly to your SMARTHINKING Home Page.

Limits
Note that students will have a limited number of minutes available. Please use your time wisely. If you’ve exceeded the maximum, you will receive a message to contact the Academic Resource & Tutoring Center.

Technology Requirements and Troubleshooting

• Cookies/Javascript should be enabled
• Please disable all popup blockers for www.smarthinking.com
• Make sure you have Java installed. If you need to install Java, go to http://www.java.com and follow the instructions for the free download
• For a full list of the most up-to-date settings, please visit the SMARTHINKING Technical Requirements FAQ web page.

How to Use SMARTHINKING

In the center of the screen, you’ll find four icons:

• Connect with an e-structor now – use if you want tutoring right away
• Submit Your Writing – use to send an essay or paper draft to an e-structor for review
• Submit a Question – use when you would rather wait for a response to your question than take the time for a live session
• Academic Resources – provides easy access to the SMARTHINKING Writer’s and ESL Writer’s Handbooks, an Accounting Glossary, a Study Guide Handbook, and links to other sites that provide support for students studying mathematics

My File Cabinet

My File Cabinet is a feature of SMARTHINKING that contains transcripts of your online sessions, copies of responses to questions you have submitted, and reviews/critiques of papers and essays submitted to the Essay Center.

SMARTHINKING Support Contacts:

Email: support@smarthinking.com
Phone: (Mon-Fri, 8:00 a.m. – 9:00 p.m. ET)