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Technical Assistance

Technical Assistance is provided for Blackboard and Courseware, Self-service, Microsoft suite, and answers to any other questions related to technology.

Technical Assistance Hours

Technical Assistance is available during the days and times listed below. View the Computer Science tutoring schedule for assistance and tutoring for NECC’s Computer & Information Sciences and/or Engineering Design courses.

Spring Semester 2016

The Spring Semester Technical Assistance is available during the days and times listed below. This schedule expires May 9, 2016. Hours are subject to change.


Haverhill Campus Hours and Location

100 Elliott Street
Bentley Library (Building A) Third Floor

Haverhill Campus Spring Hours
Day Daytime Hours Room
Monday 8:00 am to 9:00 pm A-330
Tuesday 8:00 am to 9:00 pm A-330
Wednesday 8:00 am to 9:00 pm A-330
Thursday 8:00 am to 9:00 pm A-330
Friday 8:00 am to 4:30 pm A-330

*Hours are subject to change.

Lawrence Campus Hours and Location

Franklin Street
Dimitry Building (Building L)

Lawrence Campus Spring Hours
Day Daytime Hours Room
Monday 9:00 am to 8:00 pm L-151
Tuesday 9:00 am to 8:00 pm L-151
Wednesday 9:00 am to 5:00 pm L-151
Thursday 9:00 am to 5:00 pm L-151
Friday 9:00 am to 3:00 pm L-151

*Hours are subject to change.

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Additional Tutoring Available

If the available tutoring hours do not fit your schedule, one other option is the SMARTHINKING online tutoring service available at no cost to all NECC students. For more information, go to the SMARTHINKING Online Tutoring page.

Questions about the Technical Assistance schedule?

Please contact Micheal Hearn, Director of Libraries at 978-556-3423.


Accommodations and Access Requests

Individuals who have access requests (including food related allergies), please contact Learning Accommodations at 978-556-3654. Individuals who are deaf or hard of hearing may contact our office via the relay service by dialing 7-1-1 (TTY) or through Video Relay Service (VRS) of their choice. Individuals requesting sign language interpreting, please contact Deaf and Hard of Hearing Services at interpret@necc.mass.edu.