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Technical Assistance

Technical Assistance is provided for Blackboard and Courseware, Self-service, Microsoft suite, and answers to any other questions related to technology.

Technical Assistance Tutoring Hours

Technical Assistance is available during the days and times listed below. View the Computer Science tutoring schedule for assistance and tutoring for NECC’s Computer & Information Sciences and/or Engineering Design courses.

Please Note: There will be no Technical Assistance tutoring during the Summer semester. Technical Assistance tutoring will be back in the fall.

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If the available tutoring hours do not fit your schedule, one other option is the SMARTHINKING online tutoring service available at no cost to all NECC students. For more information, go to the SMARTHINKING Online Tutoring page.

Questions about the Technical Assistance schedule?

Please contact Gail Stuart, Library at (978) 556-3421.


Individuals who have access requests (including food related allergies), please contact Learning Accommodations at 978-556-3654. Individuals who are deaf or hard of hearing may contact our office via the relay service by dialing 7-1-1 (TTY) or through Video Relay Service (VRS) of their choice. Individuals requesting sign language interpreting, please contact Deaf and Hard of Hearing Services at interpret@necc.mass.edu.