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NECC
 NECC
 
Last updated on: Thursday, August 28, 2008 at 05:00:00 pm

TLT105

International & Domestic Destinations
3 Credit Hours, 3 Lecture Hours
Electives:
Business, Open/Free, Reading Content
Prerequisites/
Proficiencies:
Course Description
The continent of North America is studied in depth. Students will develop a sound knowledge of vacation and industrial cities throughout North America. They will also become familiar with important tourist destinations. The climate, culture, modes of transportation and places of interest are emphasized. World geography as it pertains to travel and tourism is studied on the basis of the various continents and how they relate to international travel.

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TLT110

Introduction to the Travel & Tourism Industry
3 Credit Hours, 3 Lecture Hours
Electives:
Business, Open/Free, Reading Content
Prerequisites/
Proficiencies:
Course Description
This course is designed as an introduction to travel agency operations, policies and procedures. Emphasis will be placed on domestic and international air travel; cruising; railroads, car rentals and charters; hotels; tours and itineraries. Also covered are selling the travel product to the individual, travel agencies and marketing, automation, and travel agency finances.

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TLT112

Tourism Development and Management
3 Credit Hours, 3 Lecture Hours
Electives:
Business, Open/Free, Reading Content
Prerequisites/
Proficiencies:
Basic Reading Proficiency and Basic Writing proficiency and Basic Math proficiency
Course Description
This course covers local, regional, and international tourism. The topics include planning, development, implementation, and evaluation of tourist destinations and services primarily in the New England region. The operations of convention and visitors bureaus and tourism offices will also be examined.

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TLT114

Tour Operations Management
3 Credit Hours, 3 Lecture Hours
Electives:
Business, Open/Free
Prerequisites/
Proficiencies:
Course Description
This course covers customer-service training and how it relates to today's traveler. Management of incoming and outgoing groups and visitors will be studied. This course focuses primarily on the role of the tour manager as it relates to costing a tour, planning personalized itineraries for groups of individuals, processing industry forms (i.e. RFP's, check requests, travel vouchers, evaluation forms, manifests), and implementing quality control measures for handling customer inquiries and complaints.

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