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Student Accounts and Billing

We are here to help you with everything from paying your bill to getting a parking permit to answering your questions on health insurance. Drop by, call, or email us with your questions, we are here to assist you!

Some of the services we offer are listed below, but if you have a question on something you don’t see here, check out our frequently asked questions or contact us, we are happy to help.

Manage Your Account

We have many convenient options for you to pay your NECC bill, whether with cash, check, or credit/debit card. Pay online, in person, by mail or phone, or with a payment plan. Learn more about managing your account.

Get Your Parking Pass

If you drive to campus, you will need a parking decal to park in a permit parking lot every semester. Learn more about parking.

Understand Information on Student Health Insurance

Chapter 15 of the General Laws of Massachusetts requires that all students enrolled in nine or more credit hours participate in the College Student Medical and Accident Insurance Plan. This requirement may be waived for students who already have comparable health insurance coverage by completing the electronic Health Insurance Waiver. Learn more about student health insurance.

Obtain a Refund

NECC allows a 100% refund of tuition and fees for a specific range of dates which is governed by the start date of each session. Students must be officially dropped/withdraw their classes with Enrollment Services either in person or by calling 978-556-3700 during office hours within the stated refund period. Learn more about obtaining a refund.

Contact Us

Haverhill Campus

Behrakis One-Stop Student Center
100 Elliott Street
978-556-3900 / Fax: 978-556-3171

Lawrence Campus

Enrollment Services/Welcome Express
Dr. Ibrahim El Hefni Allied Health & Technology Center
414 Common Street
Phone: 978-556-3900 / Fax: 978-556-3171


Monday, Thursday, and Friday 9:00 am to 4:30 pm
Tuesday and Wednesday 9:00 am to 6:30 pm

Related Links

Financial Aid