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Medical Office Assistant Certificate

Prepare for employment as a medical office assistant with iHealth@NECC's flexible, affordable training program.

Program Overview

If you are seeking an entry-level career in health care as a medical office assistant, receptionist, appointment scheduler, or medical record clerk, then iHealth@NECC’s Medical Office Assistant Certificate is for you.

The Medical Office Assistant typically works in health care centers, clinics, home health agencies and ambulatory care centers.

By completing the Medical Office Assistant Certificate, you will learn medical terminology, effective communication skills, computer applications medical records management, medical insurance requirements and front office management procedures.

Students who attend the Medical Office Assistant program through iHealth@NECC will complete most of their course work online and come to our Lawrence Campus once or twice a week for in-class meetings and laboratory sessions.

Career Opportunities

Graduates will be able to pursue many career paths. Medical office assistants typically work in health care centers, clinics, home health agencies and ambulatory care centers.

Graduates of this program are eligible to take the National Health Care Association certification exam to become a Certified Medical Administrative Assistant (CMAA).

Program Requirements

Students must earn a grade of “C” in all HES and MRT courses in order to graduate. A minimum of 20 credits hours are required for graduation.


Students interested in participating in this program may be required to undergo a Criminal Offender Record Information (CORI) check, a Criminal Records Central Repository (CHRI) check, and/or a Sex Offender Record Information (SORI) check. For more information, visit the CORI/SORI/CHRI page on the NECC website.

Drug Screening

Students enrolled in this academic program may be required to pass a drug screening analysis.

Medical Office Assistant Certificate Required Courses
Course # Course Name Credits Comments
BIO101 Human Biology 3  
ENG101 English Composition I 3  
HES103 RICCS: Preparing for success in a healthcare career 1  
HES104 Medical Office Administration 3  
HES115 Medical Terminology 3  
HES292 Medical Office Assistant Externship 1 Prerequisite: HES104
MRT100 Intro to Health Information Practices & Procedures 3 Prerequisite
 CIs Computer Elective 3/4 CIS110, CIS112, CIS113, or CIS210

Program Notes

Recommended Course Sequence
Medical Office Assistant Certificate
  Semester Courses
Year 1 Fall Computer Elective, ENG101, HES104, HES115
Spring BIO101, HES103, HES292, MRT100

Gainful Employment Disclosures | Print the Medical Office Assistant Certificate Program Sheet (PDF)


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