Business Process Improvement

You will learn a variety of process improvement tools that will enable you to continuously improve your business processes and workflows thus providing customers with products and services that consistently meet and exceed their needs and expectations.  Take the guesswork out of your decision making by using the process improvement tools that will provide real data to inform decision making! 

Instructor: Gerry Bruno, President and founder of Gerard Bruno Associates, a management consulting and training firm specializing in leadership, process and quality improvement

1118 PRDV1224-NAA: F, 9am-4pm, one day, 12/4, $102 + $40 materials fee, North Andover

For more information contact:
Kathy Ronaldson at 978-556-3816