Why do Process Management?


David Hartleb, President Northern Essex Community College

Two institutions, Northern Essex Community College and Owens Community College, weigh in on why they practice process management …

Northern Essex Community College (NECC)
For NECC, there were four main compelling reasons to explore process management. Click here to learn more about the NECC perspective.


Christa Adams, President Owens Community College

Owens Community College
Owens Community College used process management in order to implement and accomplish goals for their strategic plan. In doing so, they looked at their college as an integrated system rather than as a collection of isolated departments.

For the Owens Community College perspective, click here to view the presentation in Flash , view the PDF version, or watch a video presentation.

Video Presentations

Mary Ellen Ashley
Senior Vice President, Enrollment Management & Student Services, NECC

Watch a video clip of NECC's Mary Ellen Ashley talk about how Process Management has helped the college begin to update some antiquated processes.

Tom Fallon
Dean, Information Technology & Institutional Research and Planning, NECC

Watch a video clip of NECC's Tom Fallon talk about how Process Management has helped encourage faculty and staff to be more inclined to incorporate research data when making process-related decisions.