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SMARTHINKING Online Tutoring


SMARTHINKING is an academic support program that gives students online access to live, one-to-one assistance from over 1500 trained and qualified tutors.

SMARTHINKING is offered to NECC students at no additional cost to the student.

Logging On for NECC Students:

  1. Go to services.smarthinking.com
  2. Log in with the student-ID version of your NECC email address (idnumber@student.necc.edu) for the username and NECC plus your 8-digit Student ID number for the password (NECCidnumber).
  3. Once you have logged on, you will be taken directly to your SMARTHINKING Home Page.

Tutoring Hours of Service:

Schedule by subject


Note that students will have a limited number of minutes available. Please use your time wisely. If you’ve exceeded the maximum, you will receive a message to contact the Tutoring Center.

Technology Requirements and Troubleshooting

  • Browser Requirements: Firefox 12 or higher, Internet Explorer 9.0 or higher,  Safari 5.0 or higher, or Google Chrome 20.0 or higher
  • Cookies/Javascript should be enabled
  • Please disable all popup blockers for www.smarthinking.com
  • Enable cookies/Javascript
  • Make sure you have Java installed. If you need to install Java, go to http://www.java.com and follow the instructions for the free download
  • For a full list of the most up-to-date settings, please visit the SMARTHINKING Technical Requirements FAQ web page.


At the top of the screen under the welcome message you’ll find four options:

SMARTHINKING Support Contacts:

Email: support@smarthinking.com