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Need one-on-one support? We are here to help every day of the week!

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Student Ambassadors

Our student ambassadors are seasoned professionals when it comes to studying online at NECC. Text or email them for peer-to-peer support Monday – Sunday.

College Navigators

We can connect you to resources, answer any questions related to college life, and assist with any challenges related to online learning.

Make an appointment with a College Navigator in the Navigate app!


  • The library chat is available during NECC business hours. Chat with librarians and academic technologists to get assistance!
  • Make an appointment with a librarian or an academic technologist.

Tips for asking for help from a professor

Your professors want you to reach out for help as soon as you need it! Don’t be afraid to ask questions.

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