Home » Getting Started » Cost of Attendance Fall 2016 » Student Accounts and Billing

Student Accounts and Billing

Location:

Behrakis One-Stop Student Center, Room SC-121
100 Elliot Street  Haverhill, MA 01830

Office Hours and Contact Information:

Monday, Thursday and Friday 9:00 am to 4:30 pm
Tuesday and Wednesday 9:00 a.m. to 6:30 p.m.

Phone: 978-556-3900

PAYMENT OPTIONS

PAY TUITION BY THE DUE DATE OR YOUR CLASSES MAY BE DROPPED


  • Use the 24/7 online service that allows students to:
    • Receive online billing with automatic email alerts.
    • Paper bills will no longer be sent.
    • Make payments online including payment plans with credit/debit cards, and ACH (bank account).
  • Pay in full, using cash, check or charge/debit card (Visa, MasterCard, Discover, American Express).
  • Telephone in your payment with a credit card by calling the Bursar’s Office at 978-556-3900.
  • Use the NECC 4-month installment plan. Pay 1/4 (25%) of your bill plus a $35 non-refundable fee before the due date of your bill. See more information about this plan below.
    NOTE: This plan is NOT available for the Summer Sessions.
  • Apply for financial aid. Complete your financial aid application in a timely manner in order to clear your bill by the due date. If your financial aid award does not cover your bill, you must pay any balance owed, by the due date, using any of the payment options available.
  • Financial aid questions? Email financial aid at aid@necc.mass.edu
  • Submit a third party document or purchase order from an employer, etc., which allows the College to bill that party directly with no restrictions.
  • If you cannot pay your tuition by the due date, because of extenuating circumstances, you may call 978-556-3903 to discuss possible options.

Students must make an acceptable payment arrangement by the billing due date or their course schedule is subject to deletion at any time. Students who register after the billing due date must pay in full or enroll for 4-monthly installment plan (Fall/Spring only) at the time of registration or their schedule is subject to deletion at any time.

Financial Aid

Applying for financial aid and submitting all paperwork EARLY ensures that Financial Aid can evaluate your eligibility prior to your Tuition Bill Due Date. Students who submit documentation late may need to start a payment plan to avoid being dropped from their classes.

A financial aid application includes completing the online Free Application for Federal Student Aid (FAFSA) at http://www.fafsa.ed.gov as well as submitting any paperwork that is needed to complete your application.
Questions? Email financial aid: aid@necc.mass.edu


IMPORTANT STUDENT ACCOUNT/BURSAR DATES:

Semester Start/End Dates *:

  • Fall 2016: September 7, 2016/December 21, 2016
  • Spring 2017: January 18, 2017/May 15, 2017
  • Summer 2017: May 16, 2017/August 10, 2017
         ENROLLMENT SERVICES CONTACT INFORMATION: Phone 978-556-3700

Bill Due Date *:

  • Fall 2016: Wednesday, August 10, 2016.
    NOTE: Students registering after Friday, August 5, 2016 must pay upon registration.
  • Spring 2017: Wednesday, January 4, 2017.
    NOTE: Students registering after Friday, December 30, 2016 must pay upon registration.

Payment Plan Enrollment Deadlines *:

  • Fall 2016: Wednesday, August 10, 2016.
    NOTE: Students registering after Friday, August 5, 2016 must enroll upon registration.
  • Spring 2017: Wednesday, January 4, 2017.
    NOTE: Students registering after Friday, December 30, 2016 must enroll upon registration.
  • NOTE: Late payments are assessed a $15 late fee.
         * Dates are subject to change

NON-PAYMENT/BAD DEBT POLICY:

If you are dropped for non-payment, in order to re-register for classes, you will have to pay upon registration. NECC cannot guarantee that the same classes will be available.

IMPORTANT NOTICE: Accounts that have been deemed delinquent for failure to pay may be referred for intercept of State and/or Federal Payments (for example, tax refunds) under MGL C.62D AND C.7A as well as assigned to a collection agency under MGL C.7A AND 815 CMR 9.00, where a 20% collection fee will be added. You will not be able to register for future terms nor receive an official transcript until your account is paid in full.

Changed your mind about attending?

Call 978-556-3700 to drop your classes if you are NOT planning to attend; otherwise you may owe a bill, regardless of whether or not you attend. Be sure to keep a record of the course drop confirmation number, for future reference.  Delinquent accounts are not only sent to a collection agency and charged an additional 20% in collection fees, but are also referred to the Intercept Program of the Commonwealth which intercepts state income tax refunds.


PAPER INVOICES ARE NOT MAILED

The Student Accounts Office uses TouchNet – Bill+Payment Online, a paperless billing systemPaper invoices are not mailed.  All students are expected to view their bill online: please see instructions below.

An email will be sent to the student’s NECC e-mail account as a reminder, as well as a telephone call to alert the student that an invoice is available for viewing.

INSTRUCTIONS TO ACCESS ONLINE SERVICES:

  1. Log on the College’s website: www.necc.mass.edu (make sure that your Pop-up Blocker is turned off)
  2. Click on myNECC in the upper right hand corner.
  3. Enter your User Name (your NECC 8-digit Student ID Number) and Password to login
    To reset your Password, click on Student Password Reset link that appears under myNECC HELP. Ensure to read all instructions prior to resetting your Password.
    [Problems with the Login? Call IT Service Desk at 978.556.3111 or servicedesk@necc.mass.edu.]
  4. Click on the My Information tab that appears under the NECC Logo
  5. Click on View my Account, Make Payment, View eStatements, eRefunds
  6. You will be logged in to Bill+Payment Online web page
    [If you are unable to view Bill+Payment Online page, please verify that your web browser Pop-up Blocker is turned off (refer to step 1 and 2 above) and then Click on View my Account, Make Payment, View eStatements, eRefunds]
  7. Follow the user-friendly instructions to:

⇒   Instructions to check Student Accounts:

  1. Select View Account Activity green button
  2. For View Transaction By Term, select a term you like to view and then click on Select

⇒   Instructions to view your eStatements:

  1. Click on eStatements tab (under NECC Logo)
  2. For Select the statement to view, select the latest date and then click on Select
  3. A billing statement will popup for your view.

⇒   Instructions to make someone an Authorized User (for example, Parents, Employers, Sponsors)

  • Under My Account tab click on Authorized Users (You may authorize multiple users)

⇒   Instructions to add an alternate email address or optional text message:

  1. Select My Account tab and click on Personal Profile
  2. Under Profile Settings, select Personal Profile and enter your alternate email addresses and select Communications and enter your Mobile phone number and select mobile carrier.

⇒   Instructions to make Payment online by Credit/Debit Card or a Personal Check:

  1. Click on Payments tab (under NECC Logo)
  2. Click on Make a Payment
  3. Select the Term you want to make payment for and then click on Continue
  4. For Select Payment Method, you have 2 payment choices [New Credit Card or New Electronic Check (checking/savings)].
  5. Click on Select Payment Method drop down and choose your Payment Method and then click on Select
  6. Enter appropriate payment information and click on Continue
  7. Review the payment terms and conditions and then Click on I agree to the above terms and conditions check box
  8. Then click on Submit Payment
  9. Review your Payment Receipt. [NOTE: You will receive a Payment Confirmation email on your NECC Student Email account]
  10. Click on the Log Out (located on the top right side) and then Exit from the Internet Browser.

 ⇒   Instructions to enroll for Fall or Spring Payment Plan:

  1. Click on Payment Plans tab (under NECC Logo)
  2. Click on Enroll Now
  3. For View Payment Plans for Term, Select Term (for example, Fall or Spring) and then click on Select
  4. For Select Payment Plan drop down and select NECC-4-Monthly Installment Plan and then click on Select
  5. View the plan details and full plan description and then click on Continue
  6. Click on Display Payment Schedule and review the Payment Schedule section and the Setup Fee, Down Payment and the Total due now amounts.
  7. Click on Continue
  8. For Select Payment Method, you have 2 payment choices [New Credit Card or New Electronic Check (checking/savings)].
  9. Click on Select Payment Method drop down and choose your Payment Method and then click on Select
  10. Provide your payment details and then click on Continue
  11. Review your Payment Plan Agreement details and click on I Agree check box and then click on Continue
  12. Review your Payment Receipt. [NOTE: You will receive a Payment Confirmation email on your NECC Student Email account]

⇒   Instructions to enroll for eRefunds (direct deposit)

  1. Click on eRefunds tab (located under NECC logo)
  2. Click on Set up Account
  3. Provide bank account information – [NOTE: Personal checking/savings account only]
  4. Scroll down and then click on Continue
  5. Review the Set Up Refund Account agreement, click on I Agree button and then scroll down and click on Continue.

Related Links

Financial Aid
Scholarships