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Need Help With Your Online Courses?

NECC offers both tutoring services and technical support for your online courses.

Tutoring Services

  • The Tutoring Center offers tutoring in accounting, computers & technology, math, statistics, science, reading, writing, as well as English as a Second Language and technical assistance. Most tutoring is available on a walk-in basis.
  • Smarthinking Online Tutoring is an academic support program that gives you online access to live, one-to-one assistance from over 1,500 trained and qualified tutors.

Technical Support

  • FAQs—The Frequently Asked Questions section provides solutions for common technical issues. Please check this section first, as it often all that is necessary to find the solution to your problem.
  • Service Desk—Help with myNECC accounts, including login problems for Blackboard, Self Service, and Student Email is now provided through the NECC Service Desk. The Service Desk offers walk-in support in Room A-341 on the Haverhill Campus, and in Lawrence, Room L-242. You can also contact the Service Desk by phone at 978-556-3111, or by email at servicedesk@necc.mass.edu.

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