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Updated April 8, 2020 –

We hope you are adjusting to the revised instruction methods, and understand that it can be a difficult transition. The library can ease the transition in a number of ways. As the college has moved to deliver all of its instruction remotely for the foreseeable future, the library is providing all of its services virtually to protect the health of its users and staff.

Since we are not offering in-person assistance at this time, requests for research or technology help can be made by choosing one of the options available on the library’s homepage.

If you have a question related to a research assignment, or a need assistance related to academic technology, please use the Ask Us or Text Us feature on our website. These service points are being monitored by professional Research Librarians and Technology Assistants between from 8am-9pm Monday – Thursday, and 8am-4pm on Fridays.

If you are a faculty member who wants a librarian to work with your class virtually, we are equipped to meet your needs. We are able to provide library instruction using Zoom, and a library presence can easily be embedded in your Blackboard course to meet student needs. Please contact us and we will be glad to assist.

In addition, please remember that the library already provides most of our resources online, and we have many guides to assist you with accessing them:

Many e-books are available through our catalog as well, and reference resources like encyclopedias through the “Facts” tab on our homepage search. If you need help linking any of these sources in your courses, let us know.

If there is something specific that you need that you cannot find using these resources, please reach out to us. Librarians are available during operating hours through email (reference@necc.mass.edu) and on chat via the “Ask Us” button on the library’s home page.

If you need to access a library resource in person – such as to pick up a book or copy a reserve item – please request an appointment using the schedule tool on our homepage. We are scheduling appointments on Wednesdays, during very limited times, and for restricted purposes. Please be as specific as possible in your request as it will be considered individually and assessed for urgency.

If you currently have items checked out to you, keep them for now. There is no need to come to the library and return them. All checked out items have been revised with a due date of May 15, 2020.

Please contact Mike Hearn, Assistant Dean of Library Services (mhearn@necc.mass.edu) with questions or more information.

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