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Northern Essex Community College Board of Trustees
Minutes of Meeting (Official) – October 7, 2015

A meeting of the Northern Essex Community College Board of Trustees was held in the Hartleb Technology Center at the Haverhill Campus at 5:00PM.


Mr. Beverage
Mr. Cox
Mr. D’Orazio
Mr. Dulchinos
Ms. Estrella (arrived at 5:07pm)
Mr. Guilmette
Mr. Linehan
Mr. Moynihan
Ms. Paley Nadel

Also Present: President Glenn


Ms. Daly-O’Brien, Mr. Forman


Chairman Moynihan called the meeting to order at 5:02PM.


On a Motion by Trustee Guilmette seconded by Trustee Cox, it was voted unanimously to approve the September 2, 2015 minutes as presented.


There was none.

President Glenn asked Chairman Moynihan to consider taking two agenda items out of order. He requested that agenda items 8a and 8b (under New Business) be moved up to follow agenda item 5a, Educational Report. Chairman Moynihan and all other trustees agreed.


Chairman Moynihan asked President Glenn to introduce newly appointed employees. President Glenn introduced the following new employees:

  • Kelly Sullivan, Dean of Technology, Arts and Professional Studies
  • Isabela Iem, Admissions/Academic Counselor
  • Brian Monaghan, EDP Systems Analyst II
  • Brianne McDonough, Program Manager/Dept. of Labor Guided Pathways to Success in Science, Technology, Engineering & Math (GPSTEM) Project, and
  • Carolyn Emerson-Matthews, Instructor, Respiratory Care Program.

The Board welcomed all the new employees to NECC.


  1. Sabbatical Report: Career Preparation & College Readiness (ADM-3296-100715)

  2. President Glenn introduced Dr. William Heineman, Vice President of Academic and Student Affairs who noted that a couple of times each year, Educational Reports are dedicated to reports on the sabbaticals that the Board had approved in a prior year. Dr. Heineman then introduced Professor Bill Zannini (Business Department) who had submitted a very ambitious sabbatical proposal last year on career preparation and college readiness. He noted that Professor Zannini was now prepared to provide the Board with his findings.

    Trustee Estrella arrived at 5:07PM.

    Professor Zannini noted that his research focused on three areas: 1) skills in the workplace (skills gap); 2) project management for college committees, and 3) technology (how to improve communication on projects with technology).

    1. Skills Gap:
    2. Professor Zannini noted that the lack of critical thinking skills is a key deterrent to students getting jobs. Employers want employees who can think independently, communicate effectively, manage their time, solve problems and make decisions when necessary. They also need to stay relevant in their field and keep their applied skills up to date.

      Professor Zannini talked about constructivist teaching which fosters critical thinking, and also how faculty can change the focus/instruction of course material from the “transmission curriculum” to “transactional curriculum” and its necessity in engaging students. “Our responsibility as professors is to connect those two pieces and make sure students understand what they need to know to be competitive. Businesses need to be able to put these employees (our students) in front of customers, and that’s where internships and that real world experience are critical” he noted.

    3. Project Management:
    4. Professor Zannini noted that agile Project Management (PM) has replaced a traditional project management approach. The SMART system (Specific, Measureable, Attainable, Relevant and Time Based) engages college teams to develop a vision for what they want to accomplish and assists in providing goals to achieve that vision.

    5. Technology:
    6. Lastly, Professor Zannini spoke briefly about the role of technology in the classroom and in the work environment. Mobility and multi-presence are two key factors to competing in today’s fast paced workplace. Students and faculty need to continue to use state-of-the art technology so businesses will have the employees they need in the future.

      In closing, Professor Zannini made several recommendations for the college including:

      • Offer business programming that contains one or more of the Core Academic Skills;
      • Provide the necessary internships and training/awareness for business faculty in contextual teaching and learning practices;
      • Development and offer an “English for Business” course; and
      • Join the National Business Education Association (institutional membership).

    Professor Zannini thanked former Dean Chuck Phair, President Glenn, Vice President Heineman and the Board for their support of his research.

    President Glenn noted that Professor Zannini has been teaching at NECC for many years, and thanked him for all that he has done for the college in terms of the practical application of the curriculum as well as the coordination of other events that he has organized under the business department such as the Business Competition.

  3. Agenda Item 8a: All College Assembly Report (ADM-3298-100715)

  4. President Glenn then introduced Amy Callahan, Professor of English and Chair of the College’s All College Assembly (ACA) Executive Committee. He noted that the All College Assembly is how Northern Essex shares governance responsibility, and every college employee is a member of the college of the ACA except the President. The ACA provides an opportunity for all employees to be active in the college’s governance and have a say in how the college operates. He thanked Professor Callahan for providing the board with the following report.

    Professor Callahan thanked President Glenn and noted that she had been teaching at NECC for 15 years. Prior to that, she was a journalist and public relations professional. With that, she noted that she was happy to report that college governance is active, healthy, and productive. The ACA provides all college employees with the opportunity to have a voice in college-wide decisions. She then referred to the committee reports within the written report including the work of the Academic Affairs Committee which provides review of programming and rigorous defense of academic standards. The Finance Committee, she noted, keeps an eye on college projects like the Spurk renovation and any new initiatives, as well as reviewing/tracking increases/decreases in enrollments and college revenues. The Information Technology Committee is relatively new, and provides work in implementing standards and procedures for review of requests for new technology on campus. The Student Affairs Committee has historically had an active relationship with the Student Senate where student leaders and this committee work closely and comfortably together to ensure students’ voices are heard on issues like the bookstore and the quality of food on campus. And finally, the Executive Committee (of which she is chair) has made a renewed commitment this year to improve communication with all parts of the college, and with the college administration on any and all points of interest. In summation, she noted that she believed the ACA as a whole is moving forward and in the right direction, and she thanked the board for the opportunity to present their work.

    President Glenn thanked Professor Callahan for her leadership and work with the ACA and the Executive Committee. He noted her past work led to the great success of the college’s award winning student newspaper (The Observer). “Amy’s journalistic integrity in unsurpassed. She chooses her words carefully and is very good at asking questions and finding solutions. She is a wonderful chairperson, and we are grateful to have her involved.”

  5. Agenda item 8b: Sightlines Report: FY15 Annual Return on Physical Assets (ADM-3299-100715)

  6. President Glenn asked Vice President of Administration and Finance David Gingerella to introduce Sightlines presenter Brendon Martin. Mr. Gingerella noted that Mr. Martin has worked for nearly 400 different institutions in his career, and was integrally involved in collecting and interpreting the data for the entire Massachusetts Community College system to make the case for additional funding for deferred maintenance requests. Mr. Martin will talk about the specifics of the work with NECC.

    Mr. Martin thanked Mr. Gingerella, President Glenn and the board for the opportunity to present the report. He noted that Sightlines was able to benchmark data across all 15 community college campuses, and indicated that it was very important that all of the community colleges were on the same platform in terms of analysis and comparison. He also noted that the data has been used for presentations to DCAMM and to local legislators.

    Mr. Martin noted that Northern Essex had most of their spaces constructed at the same time which was in the 1970s, so upgrades are needed to a large amount of space resulting in a large deferred maintenance need. NECC has also historically spent less than other community colleges on upgrades and renovations, but the college has recently selected building systems projects that really affect the college’s energy consumption. It’s important to note that many of the Massachusetts Community Colleges have similar deferred maintenance issues. NECC has continued to spend less, partially due to state funding. In FY16, with the proposed Spurk Building renovation, the college’s dollar per square foot calculation will increase dramatically, but it’s also important to note that the college has expended funds strategically with the energy conservation initiatives. Many campuses across the state have seen energy consumption rise, so this was a positive investment for NECC.

    Mr. Martin also noted that the amount of deferred maintenance continues to be high at close to $200 gross per square foot and above the average for all community colleges. With the Spurk renovation, that figure will change to approximately $100/psf for NECC. He also noted that in terms of the college’s net asset value, NECC is in the transitional stage where major buildings are in jeopardy of failure if not repaired. Therefore, the well planned, systematic renovations this year and in the future are crucial. The college has a strategic facilities project list developed, and while funding may not be currently available for all projects, it’s important to have the list compiled for DCAMM and for college planning.

    Mr. Martin explained that the 10-year facility needs/data are also broken down by Haverhill/Lawrence, so that the college leadership is poised to make strategic moves going forward.

    Trustee Paley Nadel asked how decisions are made for deferred maintenance projects vs. new development. Mr. Martin noted that the college leadership does that kind of evaluation on a constant basis. New development is usually for more specialized and costly spaces like labs. But if a building is going to cost more to repair than to build, the decision to build would be made. President Glenn agreed and noted that the Sightlines report has assisted the college leadership in reviewing the data and gaining ground in deferred maintenance traction.

    With no other questions, Chairman Moynihan thanked Mr. Martin for his report.


  1. Presidents Evaluation SubCommittee (Verbal)

  2. Subcommittee Chairman Linehan thanked all members of the subcommittee which included Trustee Moynihan, Trustee Cox, Trustee Dulchinos and support staff Wendy Shaffer and Cheryl Goodwin. The Subcommittee met 4 times over the summer months and conducted extensive interviews of college staff as well as a review of the President’s goals and accomplishments relative to the Board of Higher Education’s Vision Project. Trustee Linehan noted that Trustees had received the full evaluation with attachments and asked for the full board’s support and approval in sending the evaluation and additional merit request memorandum to Commissioner Santiago.

    Trustee D’Orazio asked if the recommended merit increase was satisfactory given this is President Glenn’s fourth year with a salary that is lower than the average for the community college presidents. Trustee Linehan noted that the Subcommittee felt it important to initially recommend a salary brings President Glenn up to the overall average or at least to the average salary of newly hired presidents. Trustee Dulchinos noted that bringing the salary up to average is partially strategic. “We don’t want to look like we are overreaching. We want what is fair for the President given his outstanding performance, but we need to look to the future as well.”

    Subcommittee Chairman Linehan also noted that once the evaluation is received, he and Chairman Moynihan hope to meet with Commissioner Santiago, and that may be the opportune time to suggest an additional salary adjustment. Trustee Cox also agreed with the recommendation noting that the Trustees were unsuccessful last year in securing a salary adjustment for the President. It’s important, he noted, to develop a fair and logical strategy, and be hopeful that the Commissioner will feel the Board’s thoughtful and thorough evaluation and subsequent salary adjustment request is acceptable.

    On a Motion by Trustee Guilmette, seconded by Trustee Cox, the Presidential Evaluation Committee Report was unanimously approved and requested to be submitted to Commissioner Santiago for approval as presented.

    Chairman Moynihan thanked the subcommittee again and noted that the evaluation would be forwarded to the Commission under his cover letter the following day.

  3. Audit and Finance Committee

    • Northern Essex Community College Energy Initiative (AFC-16-01)
    • Trustee Dulchinos noted that in an effort to reduce electricity costs with National Grid, the college has begun replacing fixtures and bulbs at the Haverhill Campus with the exception of Spurk. He noted that the total project cost of $1.4M will be offset by over $600K in rebates with remaining costs ultimately covered by energy savings from the project

      On a Motion by Trustee D’Orazio, seconded by Trustee Cox, the Northern Essex Community College Energy Initiative was unanimously approved as presented.

    • Fiscal Year 2016 Revised College Budget (AFC-16-02)
    • Trustee Dulchinos noted that the Audit and Finance Committee recommends that the Board approve the revised FY16 budget of $44,003,734 as detailed in the Summary Report. He noted that there has been no increases in fees or tuition to reach this balanced budget which demonstrates an increase of approximately $137K. Changes were made by fine tuning and making adjustments as enrollment and revenue figures were finalized. Trustee Dulchinos noted that the information attached to the motion provides the detailed changes and thanked the administration and finance staff who have worked tirelessly to keep all costs and expenses as low as possible while maintaining services to students.

      On a Motion by Trustee Guilmette, seconded by Trustee Estrella, it was voted unanimously to approve the Fiscal Year 2016 Revised College Budget of $44,003,734.00 as detailed in the Summary Report.

At the end of Trustee Dulchino’s final report as Chair of the Audit and Finance Committee, President Glenn noted that Trustee Dulchinos has been providing the college will fiscal guidance and knowledge for nearly a decade. In addition, he noted “Pete has been one of the most dedicated Trustees in my years here at NECC. He has been one of the most important and effective members of the College’s Achieving the Dream core team, and he has made a world of difference to our students by driving to narrow student success gaps. Pete has never missed a meeting, and because of his work and guidance, Northern Essex and its students are in a much better place today. Your service means a lot to our students, Peter, and for that, we are very grateful.” At that point, Trustee Dulchinos received a standing ovation for his service to Northern Essex. He thanked everyone for their work and support at Northern Essex. “NECC is like a family, not an institution,” Trustee Dulchinos noted. “I’ve always felt comfortable here, and I hope you continue to do well.”


  1. NECC 2020: Strategic Plan Update (Verbal)

  2. President Glenn briefly noted that the college had received over 200 Appreciative Inquiry intake forms at Convocation in September. The Strategic Planning Data Synthesis Team has been sifting through the information and has identified 6 themes which will be further explored via SOAR forums during the month of October. All faculty and staff will be encouraged to attend those forums to provide further input. Trustees will be provided an update next month at the October 28th meeting.

  3. Haverhill Campus Update (Verbal)

  4. President Glenn noted that as part of Audit and Finance Committee report, Trustees heard about the energy project. In addition, the Sightlines report mentions costs and sustainability issues. The college recently received final approval of funding from the Secretary of Education to finish the architectural plans for Spurk and to build out backfill space so the college has adequate classroom space while Spurk in under renovation.

  5. Lawrence Campus Update (Verbal)

  6. President Glenn noted that the Lawrence Partnership recently announced a $1M Venture Fund which was a wonderful example of the local Lawrence banks coming together to support business and economic growth in the city. The emphasis is on the downtown west area around the NECC campus. He also noted that President Hays from Regis College recently took several formal steps to finalize their partnership with NECC including a NEASC approval for a satellite campus at NECC. There will be formal celebration/announcement, and all Trustees will be invited.

  7. Competitive Energy Services/Solar Proposal (Verbal)

  8. President Glenn noted that about a year ago, the college was approached on a potential solar project. In an effort to reduce energy costs and as a way of getting some of our maintenance needs taken care of, the college investigated the opportunity of placing solar trees and solar panels on campus. The units will result in reduced energy costs and will also pay for the resurfacing of the Haverhill campus parking lots. President Glenn thanked David Gingerella and his staff for their efforts in this project.

  9. Quarrybrook Memo of Agreement (ADM-3297-100715)

  10. President Glenn noted that he had shared a summary of the Quarrybrook Learning Center project with Trustees at the September meeting. He reminded Trustees that NECC is managing the center and hopes to continue to build on the collaboration between NECC and the K-12 sector. Quarrybrook is supported by the El Hefni Technical Training Center, and he thanked Trustees for their continued support and affirmation of the Memo of Agreement which was enclosed in their agenda packets. All Trustees in attendance affirmed the agreement.

  11. Reminder: November 4th Statewide Trustee Conference (Verbal)

  12. President Glenn reminded Trustees that the annual Statewide Trustee Conference will be held on November 4th at the University of Lowell Inn and Conference Center. When registration information becomes available, it will be forwarded to all members of the Board. Cheryl Goodwin will organize carpooling for those who wish to attend and carpool.

  13. Reminder: October 28th Board of Trustee meeting, 5:30PM, Lawrence Campus, LC301 (Verbal)

  14. President Glenn noted that due to the Trustee Conference on November 4th, the November 4th Board of Trustee meeting has been rescheduled to Wednesday, October 28 at 5:30PM in LC301, El Hefni Building at the Lawrence Campus.

President Glenn also noted that a new Trustee has been appointed by Governor Baker. Local Haverhill business owner Sally Cerasuolo-O’Rorke will be joining the board at the October 28th meeting. She will be meeting with President Glenn in mid- October, and President Glenn noted that Ms. Cerasuolo-O’Rorke will be a wonderful addition to the Board and looks forward to welcoming her in October.

Lastly, President Glenn noted that the college administration is taking the recent events at Umpqua Community College in Oregon very seriously. A message has been sent to the NECC college community on the steps that NECC continues to take to keep the campus safe. Campus safety and security has been upgraded by more and better training of campus security staff, campus emergency drills, better communication systems, and the addition of mental health services. The college has also expanded its relationships with local and state police. It is also helpful that the sheriff and police academies have a presence on campus. In closing, President Glenn noted that you cannot plan for everything, but the college will continue improve security and safety in any way it can. In honor of those who died in the Oregon tragedy, a national moment of silence will be held tomorrow at 2PM EST, and he encouraged Trustees to pay homage to those in Oregon.


  1. All College Assembly Report, 2014-15 (ADM-3298-100715)

  2. See report under Education Report.

  3. Sightlines Report: FY15 Annual Return on Physical Assets (Verbal)

  4. See report under Education Report.

  5. Motion to Approve New Associate of Science in Public Health Program (ADM-3299-100715)

  6. President Glenn noted that very often, students come to NECC with aspirations of enrolling in the Nursing Program. In many instances, the end result for those students is they cannot or do not enroll in nursing due to a variety of circumstances, but continue to be interested in a health-related field. The Associate in Science degree in Public Health allows for some of those students to remain in the medical field, and the employment outlook for graduates in Public Health is very good.

    On a Motion by Trustee Guilmette, seconded by Trustee Dulchinos, it was voted unanimously to approve the new Associate of Science degree in Public Health.

  7. Motion to Approve New Certificate Program for Community Health Worker (ADM-3300-100715)

  8. President Glenn noted that this certificate is the result of a state-wide need to provide more training programs for community health workers where there is currently an estimated growth rate of 25%.

    On a Motion by Trustee D’Orazio, seconded by Trustee Cox, it was voted unanimously to approve the New Certificate Program for Community Health Worker.

  9. Personnel Actions:

    • New Appointments (ADM-3301-100715)
    • President Glenn noted that the college has five (5) new appointments for board approval.

      On a Motion by Trustee D’Orazio, seconded by Trustee Guilmette, it was voted unanimously to approve the five (5) fulltime personnel actions as listed in Addendum A.

  10. Grants

    • Massachusetts Department of Higher Education: Bridges to College (ADM-3302-100715)

    • President Glenn noted that the Trustees had one grant to approve. The Massachusetts Department of Higher Education, Bridges to College program, if funded, would support adult college transition services for low-income, underrepresented and entry level workers.

      On a Motion by Trustee Dulchinos, seconded by Trustee D’Orazio, it was voted unanimously to accept the grant award, if funded, of $118,000 from the Massachusetts Department of Higher Education for the Bridges to College Grant through August 31, 2016.


There was none.


With no other business, Chairman Moynihan adjourned the meeting at 6:24PM.

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