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Family Resources

Subsidized Services

Department of Transitional Assistance (DTA)

The Massachusetts Department of Transitional Assistance (DTA), formerly known as the Department of Public Welfare, is the state agency responsible for administering public assistance programs for needy citizens of the Commonwealth. Because DTA emphasizes temporary assistance, recipients are encouraged to participate in education, training and job search activities that promote responsibility and self-sufficiency. DTA provides services to more than 400,000 families and individuals across the state.

Website: www.mass.gov/dta

Office Locations:  280 Merrimack St, Lawrence, MA 01840
Phone: 978-725-7100 Fax: 978-681-6216  Open: M-Fri 7am-5pm.

Food Stamps/Supplemental Nutrition Assistance Program (SNAP)

Food stamps/SNAP is a government assistance provided by the Department of Transitional Assistance to help low-income households in Massachusetts buy food. Food stamps can be used to buy almost any food item in any store where you would usually shop for food. Massachusetts’ residents who use food stamps can spend the money they save to help pay their other bills. Food stamps are for U.S. citizens and eligible non-citizens, with limited income that buy food and make meals at home. People living in homeless shelters, group homes for the disabled, drug and alcohol treatment centers, and subsidized elderly housing are also eligible. Some people must work to qualify for food stamps, while others are exempt from the work requirement. To see if you are eligible, go to the provided website and fill out the eligibility survey.

Website: www.massresources.org

Office Location: 280 Merrimack St, Lawrence, MA 01840

Phone: 978-725-7100

WIC (Women, Infant, Children)

WIC provides Federal grants to States for supplemental foods, health care referrals, and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk.

Website: www.fns.usda.gov/wic/

Office Location: 305 Essex Street, Lawrence, MA 01840

Phone: 978-681-4960

MassHealth Enrollment Center

MassHealth is a public health insurance program for eligible low and medium-income residents of Massachusetts. MassHealth is the name used in Massachusetts for Medicaid and the State Children’s Health Insurance Plan (SCHIP), combined in one program. MassHealth pays for all or some of a member’s health insurance and health care services such as dental programs, home health services, and transportation services although costs may vary depending on the coverage of your plan.  To see if you are eligible for MassHealth, fill out the Eligibility Check form located on their website.

Website: www.massresources.org

Phone: 888-665-9993 (TTY: 888-665-9997)

Local non-profit organizations

Community Action Drop-in Center

Community Action, Inc., empowers individuals, families and communities to overcome poverty through education, training, advocacy, prevention and services to meet basic human needs. They offer hope and assistance with respect and understanding.

Website: www.communityactioninc.org

Office Location: 16 Ashland Street, Haverhill, MA 01830

Phone: 978-521-4350

Greater Lawrence Community Action Council

The Greater Lawrence Community Action Council (GLCAC) originated in 1965 as a means of fighting the war on poverty. The primary purpose of the GLCAC is to encourage and promotes the improvement of community life in the Greater Lawrence area with special emphasis on, but not limited to, the initiation of programs in education, social services, child care, health, housing, youth employment, and other related fields. Since its creation, the GLCAC has been a consistent partner in working with local, State, and Federal governments and private agencies in creating opportunities and providing hope for people living in poverty.

Website: www.glcac.org

Office Location: 305 Essex Street, Lawrence, MA 01840

Phone: 978-681-4996

Email: glcpc@glcac.org

Links for other resources:  www.glcac.org/index.cfm?fuseaction=menu&menu_id=13

Lawrence Community Works

Lawrence Community Works (LCW) is a nonprofit community development corporation working to transform and revitalize the physical, economic, and social landscape of Lawrence.

See more at: http://www.lawrencecommunityworks.org

Pettengill House, Inc.

The Pettengill House, Inc. is a community social service agency that provides services to meet the growing needs of individual, children and families in Salisbury, Amesbury, Newburyport, Merrimac, West Newbury, Newbury, Rowley, Byfield and Groveland, including basic needs, emergency assistance, prevention education, case management, housing, community partnership and referrals, crisis intervention and more.

Website: www.pettengillhouse.org

Office Location: 13 Lafayette Road, Salisbury, MA 01952

Phone: 978-463-8801 Fax 978-463-8743

Rockingham Community Action

Rockingham Community Action is an umbrella agency offering practical and immediate relief for senior citizens, families with young children and adults who find themselves in need of food and shelter whether from a natural catastrophe such as a flood or any other unforeseen or catastrophic event.

Website: www.rcaction.org

Office Location: 4 Cutts Street, Portsmouth, NH 03801

Phone: 603-431-2911 or 800-556-9300

Fax: 603-431-2916

The Salvation Army

The Salvation Army is a religiously affiliated organization dedicated to meeting human needs without discrimination. This organization has created programs to aid in disaster relief, the fight against human trafficking, drug and alcohol rehabilitation, and assisting others in finding missing persons. The Salvation Army collects donations from others in order to provide meals, clothing, toys, and other materialistic goods for families in need.

Website: www.salvationarmyusa.org

Office Location:

250 Haverhill St, Lawrence, MA 01841

Phone: 978-682-8038

395 Main St, Haverhill, MA 01830

Phone: 978-374-7571


Mass 2-1-1 online directory is an information resource for emergency food, rent, help paying your heating and utility bills, mental health counseling, health programs, public health and safety services, child care referrals, job resources, and other help for individuals, parents and families. 

  • Connect to a Mass 2-1-1 Information and Referral Specialist. Calls are free, and confidential. Interpreter services are available in over 140 languages.

Website: www.mass211help.org

Phone: Dial 2-1-1 or 877-211-6277 (TTY) 850-370-4890

New Hampshire EASY

NH EASY is an online resource for New Hampshire residents in need of care management, food, health care, cash assistance, food stamp, child care assistance and other basic services. The primary purpose of the web site is to make it easier for people to find out where to go for help, who is eligible for benefits, and how to apply. NH Easy makes this information available to anyone who needs services, free of charge, and available on-line from 6:00 AM until 12:00 AM (Midnight) Monday through Sunday.

 Website: www.nheasy.nh.gov

Southern New Hampshire Services, Inc.

SNHS provide activities designed to assist low-income participants, including the elderly poor, to secure and retain meaningful employment, attain an adequate education, and make better use of available income; SNHS also meet urgent and immediate individual and family needs, including health, food and nutrition, housing and homelessness, employment-related assistance and multicultural services.

Visit Website for more information: http://www.snhs.org/

Childcare and Children’s Services

Boy’s & Girl’s Club

The mission of the Boy’s Club is to inspire and enable all young people to realize their full potential as productive, responsible and caring citizens. This club provides a safe place to learn and grow for children with ongoing relationships with caring and professional adults and instill a sense of competence, usefulness, and belonging. The program includes life enhancing programs along with character development experiences that create a sense of hope and opportunity for those involved.

National Website: www.bgca.org

Club Locations near NECC:

136 Water Street, Lawrence, MA 01841

Phone: 978-683-2747 

71 Ducket Avenue, Lawrence, MA 01843

Phone: 978-691-5167

Local website: www.lawrencebgc.com

55 Emerson Street, Haverhill, MA 01830

Local website: www.haverhillbgc.org

Phone: 978-374-6171

Child Care Circuit

Child Care Circuit is a Massachusetts based private non-profit organization providing child care referrals, training, parent and provider services locally and nationwide. Their services include free on-line search for child care, building partnerships to help families, collecting accurate statistical information on Massachusetts child care, providing information on state vouchers and training to parents and providers, as well as many others. Child Care Circuit provides services to much of the North Shore as well as other surrounding areas.

Website: www.childcarecircuit.org

Office Location: 190 Hampshire St, Lawrence, MA 01840

Phone: 877-823-2273    fax: 978-975-3120

Girls Inc

Girls Inc.  is a national nonprofit youth organization dedicated to inspiring all girls to be strong, smart, and bold. With roots dating to 1864, Girls Inc. has provided vital educational programs to millions of American girls, particularly those in high-risk, underserved areas. Today, innovative programs help girls confront subtle societal messages about their value and potential, and prepare them to lead successful, independent, and fulfilling lives.

Website: www.girlsinchaverhill.org

Office Location: 7 William Street, Haverhill, MA 01830

Phone: 978-372-0771
Fax: 978-521-2947

Windmill Country Day School

Windmill Country Day School is a private early childhood school established to meet the educational needs of families with young children. It is licensed by the Department of Early Education and Care and is accredited by the National Association for the Education of Young Children. Accredited programs meet ten stands of excellence defined by the National Association for the Education of Young Children. Windmill Country Day School strives for the development of the whole child – intellectual, emotional, social, and physical. Their objective is to help children achieve success each day in a nurturing, learning environment. They believe that children learn at different speeds and in different ways. Their programs are adapted to the needs of each individual child. This is achieved in an open classroom setting which is structured enough to set limits, but flexible enough to promote creativity, interest, and challenge.

Website: www.windmillcountrydayschool.com

Office Location: 4 Rosedale St, Amesbury, MA 01913

Phone:  978-388-2911

Youth Center

The mission of the Haverhill Youth Center is to provide Haverhill Youth with a supervised drop-in center and introduce them to positive role models as well as providing opportunities to contribute to their community, and opportunities to become involved in activities, events and programs that otherwise might not be possible.

Website: www.ci.haverhill.ma.us/departments/human/youth/index.htm

Office Location: 81 Winter Street (YMCA Basement Level), Haverhill, MA 01830

Phone: 978-374-2388 x30 or 978-374-2412


The YMCA provides innovative programs for children, adults, and families of all ages and interests in order to build strong children, strong families, and strong communities. YMCA does this by providing character-building athletic, recreational and educational services and opportunities designed to inspire and instruct.

Site Locations near NECC:

 Website: www.mvymca.org

40 Lawrence Street, Lawrence, MA 01840

Phone: 978-686-6191

129 Haverhill Street, Methuen, MA 01844

Phone: 978-683-5266

165 Haverhill Street, Andover, MA 01810

Phone: 978-685-3541

81 Winter Street, Haverhill, MA 01830

Phone: 978-374-0506

Website: www.northshoreymca.org

Merrimack Valley Catholic Charities at Lawrence

The Merrimack Valley Catholic Charities is an extension of the Catholic Charities, Archdiocese of Boston.  They offered a variety of programs in Lawrence, Haverhill and Lowell communities.  These programs include Basic Needs Emergency Services such as food, fuel, rent and utility assistance.  They also offer outreach programs such as children and youth support services, counseling, education and training, elder services, family support services, and housing.   Visit their website or call for more detail about each program.

Website: www.ccab.org

Office Location: 354 Merrimack Street, Building 1, Room 305, Lawrence, MA 01843

Phone: 978-685-5930

Shelter and Housing Resources

Daybreak Shelter (The Psychological Center)

The Daybreak Shelter is a 30-day emergency transitional housing shelter that is dedicated to the care of indigent, homeless men and women over the age of 18 including those individuals suffering from alcoholism and/or drug addiction. The primary purpose is to provide emergency services that meet the needs of the population including shelter, food, hygiene, clothing, medical attention, intervention through substance abuse treatment, education, and many other helpful services through affiliations with a vast network of agencies. Daybreak is a 30-bed “wet shelter”, one of three in the Commonwealth, which operates 24 hours a day, 7 days a week.

Website: www.psychologicalcenter.org/daybreak-shelter.html

Office Location: 19 Winter Street, Lawrence, MA 01841

Phone: (978) 975-4547

Emmaus, Inc.

Emmaus, Inc. is a non-profit corporation founded in 1985 to provide housing and services to homeless adults and families in Haverhill, MA. Over the past twenty years the agency has grown to become a significant service provider and developer of affordable housing, offering one of the most innovative and comprehensive approaches to homeless in the country. Agency services include outreach, emergency shelter, meals, counseling, case management, clinical services, substance abuse treatment, referrals, housing search, employment training, and many more. Emmaus, Inc. has assembled an extensive continuum of care that offers solutions to poverty and homelessness, as well as mission of charity and compassion.

Website: www.emmausinc.org

Address:  P.O. Box 568, 127 How Street, Haverhill, MA 01830

Phone: (978) 241-3500

Fax:  (978) 241-3422

Lazarus House

Lazarus House, Inc. is a spiritually based organization that welcomes all in the name of God. It provides a continuum of care encompassing, but not limited to shelter, food, clothing, advocacy, education, work preparation, health services, a listening ear, a welcoming heart, and the restoration of dignity and self-respect to people who are poor and in dire need.

Website: www.lazarushouse.org/

Office Location:  412 Hampshire Street, Lawrence, MA 01841

Phone: (978) 689-8575

U.S. Dept. Of Housing & Urban Development (HUD)

HUD’s mission is to increase homeownership, support community development and increase access to affordable housing free from discrimination. To fulfill this mission, HUD will embrace high standards of ethics, management and accountability and forge new partnerships–particularly with faith-based and community organizations–that leverage resources and improve HUD’s ability to be effective on the community level.

Website: www.hud.gov

Office Location: 10 Causeway Street, 3rd Floor, Boston, MA 02222

Phone: (617) 994-8200

Parental Services and Resources

Mothers Against Drunk Driving (MADD)

MADD’s main goal is to aid the victims of crimes performed by individuals driving under the influence of alcohol or drugs, to aid the families of such victims and to increase public awareness of the problem of drinking and drugged driving along with stopping it all together. MADD’s efforts and mission is encouraged and supported widely by the government, corporations, educators, the media and the public.

Website: www.madd.org/local-offices/ma

Email:  ma.state@madd.org

Office Location: 25 B Street, Unit B, Burlington, MA 01803

Phone: 781-328-0002

Victim Hotline: 877-MADD-HELP

Parents Helping Parents (PHP)

PHP’s objective is to empower parents to nurture children and prevent child abuse by providing a 24-hour Parental Stress hotline as well as a network of free, anonymous, and confidential parent support groups led by trained volunteer staff. The Parental Stress Hotline encourages callers to find their inner resources and information by asking open ended questions to empower the caller to develop their own plan of action and assist them in thinking through steps to move toward their goal. The PHP support groups bring parents together in a functioned group and help them to become aware of how emotions affect behavior all while helping to improve parental skills. Please visit their website or call for more information on nearest location.

Website: www.parentshelpingparents.org

Phone: 617-926-5008   Fax: 617-926-5011

Parental Stress Line: 800-632-8188

Elder Services

Executive Office of Elder Affairs

The information provided by the Executive Office of Elder affairs is designed to assist elders and their families with answers to questions about services and opportunities available to seniors and their caregivers in Massachusetts. On their website, you can obtain information on caring for an aging parent, securing help for an elderly neighbor, getting nutritious meals delivered to a senior’s home, getting help parenting a grandchild, or learning more about prescription drug programs for elders. The Executive Office of Elder Affairs and those involved in the elder network are passionate about their work to allow all people to age with independence and dignity. Elder Affairs holds steadfast to its mission of promoting the integrity, rights and independence of all seniors and their caregivers.

Website: www.mass.gov/elder

Office Location: 1 Ashburton Place, 5th Floor, Boston, MA 02108

Phone: 617-727-7750 

Merrimack Valley Hospice

Merrimack Valley Hospice is one of the most respected none profit hospices in the region. Merrimack Valley Hospice provides nursing care, pain control and symptom management, personal care, grief and bereavement counseling and supportive services for patients nearing the end of life. A multi-disciplinary team, which consists of nurses, therapists, counselors and home health aides, provide the highest quality care with compassion and commitment to patients and families. Specially trained volunteers are available to assist the patient and the family with a variety of services from errands and yard work, to companionship and activities. Hospice care is provided in homes, nursing homes, assisted living residences and hospitals.

Website: www.merrimackvalleyhospice.org
Office Location: 360 Merrimack St, Bldg 9, Lawrence, MA 01843

Phone: 800-933-5593

 National Center on Elder Abuse (NCEA)

The National Center on Elder Abuse is committed to helping national, state, and local partners in the field to be fully prepared to ensure that older Americans will live with dignity, integrity, independence, and without abuse, neglect, and exploitation. The NCEA is a resource for policy makers, social services, health care practitioners, the justice system, researchers, advocated, and families. To carry out its mission, the NCEA disseminates elder abuse information to professionals and the public, and provides technical assistance and training to states and to community-based organizations. The NCEA makes news and resources available on-line and an easy-to-use format; collaborates on research; provides training; identifies and provides information about promising practices and interventions; operates a listserve forum for professionals; and provides subject matter expertise on program and policy development.

Website: www.ncea.aoa.gov/

Phone: 800-922-2275 

Food Pantries Resources

CorUnum Meal Center

The CorUnum Meal Center is a not-for-profit meal center located in South Lawrence, MA. We provide free, nutritious meals in a safe environment to anyone who is in need of food, regardless of race, color, creed, sex, or way of life.

We service nutritious food seven days a week.  Breakfast is from 6:00 to 8:00 am, and dinner is from 4:30 to 6:30 pm.

Website: http://corunummealcenter.org

Location: 118 South Broadway Street, Lawrence, MA 01843 

Phone: 978-688-8900

Merrimack Valley Food Bank

The Merrimack Valley Food Bank is a community-supported 501C-3 non-profit organization that provides nutritious food and personal care items to emergency feeding programs serving the low-income, homeless and hungry. We are one of four food banks in Massachusetts that serves food pantries, shelters, soup kitchens, day and residential programs that in turn, serve individuals and families.

Website: www.mvfb.org

Location: 735 Broadway Street, Lowell, MA 01854

Phone: 978-454-7272  Fax: 978-454-1717

Neighbors in Need

Neighbors in need serves 500 families per week in food pantries throughout Lawrence and Methuen.  The Infant in Need Program provides baby formula and diapers for for at risk children.  The Adopt-A-Family Program provides holiday meals and gifts.  Neighbors In Need distributes clothing and household items donated by individuals, schools and local corporations.

Location: 95 East Haverhill Street, Lawrence, MA 01841

Phone: 978-685-8321 Fax: 978-689-2006

Website: www.neighborsinneed.net d household items donated by individuals, schools and local corporations.    

Bread & Roses Soup Kitchen

Bread & Roses is a soup kitchen in Lawrence, MA.  A center of hope and caring to the thousands of people in the Merrimack Valley who are struggling for survival. Founded in 1980, its primary purpose is to ease the hunger of people in the community by providing a well-balanced, nutritious evening meal. 

Dinner is served from from 5pm to 7pm, Mon-Thurs and Saturday.
Closed on Fridays and Sundays.

Phone: 978-681-8740

Website: www.breadandroseslawrence.org

Project Bread

Project Bread funds over 400 food pantries, soup kitchens, and food banks all over Massachusetts. They run the only statewide hunger hotline that answers 37,000 calls a year from families in need. They work with schools to offer breakfast programs, and fund summer programs so that kids get a nutritious meal when school’s out. The first Sunday in May each year, they run the oldest continual pledge walk in the country, Project Bread’s Walk for Hunger.

Website: www.projectbread.org

Office Location: 145 Border St, East Boston, MA 02128

Phone: 617-723-5000 (NH: 800-852-3383)

Hotline: 800-645-8333 (TTY: 800-377-1292)

Food For the World Inc.

Food for The World provide free food to low-moderate income families, the homeless, the indigent, especially children and the elderly through our (5) free pantries distribution site; as well as health, Teen Prevention workshops, wellness information and emergency clothing support services to insure healthier, happier communities in spite of poverty.

468 North Canal ST Suite B5
Lawrence Ma, 01840
Telephone: (978) 683-9949

Website: www.foodfortheworld.org

Post-Adoption Services

Adoptive Families Together (AFT)

Adoptive Families Together is network of adoptive parents that provide education, information, support and advocacy to strengthen families and adoptions.  AFT members have adopted children domestically and internationally, infants and older children, kin and children with special needs.  They welcome adopted persons, guardians, birth and foster parents, professionals working in the field of adoption and all adoptive families.  Please note that some of the services offered by AFT may require a fee, visit their website or call for more information.

Website: http://www.mspcc.org/our-services/foster-care-adoption/

Office Location:

Massachusetts Society for the Prevention of Cruelty to Children: Adoptive Families Together

99 Summer Street, Boston, MA 02110

Phone: 617-587-1500