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Technical Assistance Hours

Technical Assistance is provided for Blackboard and courseware, Self-service, Microsoft suite, and other general questions related to educational technology.

PLEASE NOTE: If you need tutoring for coursework in NECC’s Computer & Information Sciences (CIS, CTE, CTN) and/or Engineering Design (EST) classes please visit the Computer Science and Technology tutoring schedule for assistance.

Technical Assistance is available during the days and times listed below.

Fall 2018

This schedule expires December 11, 2018.


Both libraries will be closed:
Monday, October 8 (Columbus Day).
Monday, November 12 (Veterans Day)
Wednesday, November 21: Both campuses will close at 5:00pm
November 22-23 (Thanksgiving Recess)


Haverhill Campus Hours and Location

100 Elliott Street
Bentley Library (Building A) Third Floor

Fall 2018 Schedule—Haverhill Campus

Haverhill Campus Fall Hours
Day Daytime Hours Room
Monday 7:45 am to 9:00 pm A-330
Tuesday 7:45 am to 9:00 pm A-330
Wednesday 7:45 am to 9:00 pm A-330
Thursday 7:45 am to 9:00 pm A-330
Friday 7:45 am to 4:00 pm A-330

*Hours are subject to change.

Lawrence Campus Hours and Location

78 Amesbury Street
Louise Haffner Fournier Building (LA)

Fall 2018 Schedule—Lawrence Campus

Fall Hours-Lawrence Campus
Day Daytime Hours Location
Monday 8:00 am to 8:00 pm LA-Lower Floor
Tuesday 8:00 am to 8:00 pm LA-Lower Floor
Wednesday 8:00 am to 8:00 pm LA-Lower Floor
Thursday 8:00 am to 8:00 pm LA-Lower Floor
Friday 8:00 am to 3:00 pm LA-Lower Floor

*Hours are subject to change.

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Questions About the Technical Assistance Schedule?

Please contact Michael Hearn, Director of Libraries at 978-556-3423.

Take Advantage of Online Tutoring

Can’t make it to the tutoring center but still need help? As an NECC student, you also have access to ThinkingStorm Online Tutoring.

Accommodations and Access Requests

Individuals who have access requests (including food related allergies), please contact Learning Accommodations at 978-556-3654. Individuals who are deaf or hard of hearing may contact our office via the relay service by dialing 7-1-1 (TTY) or through Video Relay Service (VRS) of their choice. Individuals requesting sign language interpreting, please contact Deaf and Hard of Hearing Services at

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