Help and Frequently Asked Questions
What is myNECC?
myNECC is a one-stop secure portal website that provides you with access to your email, Blackboard, DegreeWorks, Navigate, and Self-service accounts, in an all-in-one convenient location. You can use myNECC to view your schedule, find out your grades, check your bill, keep up with your financial aid, add or drop classes, and more! myNECC portal makes it easy to find information that is specific to you.
What does myNECC give me access to?
MyNECC provides access to your Self-service, Blackboard, Email, Degreeworks, and Navigate accounts. It also provides useful information pulled from your self-service account. New Students, after setting up your email account may use their 8-digit student ID number and newly created password to sign in. Active students that already setup email accounts may continue to sign in with their ID number and current email password. Once signed into myNECC, you have access to the many student services and tools needed. Occasionally, you may be prompted for credentials for a service. If so, re-enter your ID number and password. Some 3rd party services such as wave your health insurance and pay your bill on-line require a separate password. For the health insurance waver, you will be asked to create a password at first login. If prompted for a password when paying your bill on-line, use your self-service PIN.
Contact the IT Service Desk at 978-556-3111 if there are any problems accessing these services.
How do I log in?
New Students
New students, that completed the MFA setup for student email, use their 8-digit ID number, for user ID, and the newly created student email password to sign in. If MFA hasn’t been setup, please visit our First Time Students Login page for detailed instructions.
Current Students
If you are a student currently taking courses at NECC or matriculating for a degree, your username is your eight-digit ID. Your password is your email password.
Returning Students
Depending upon how many years since last attending NECC, returning students may need to setup full MFA or complete a previously setup MFA. Please contact the NECC IT Service Desk at 978-556-311 for additional information.
Faculty or Staff Member
If you are a faculty or a staff member, your username is your NECC email ID. Your password is the same as your email password.
Can I access myNECC with my smartphone or mobile device?
Yes, myNECC is fully functional on most smartphones and mobile devices. However, it is not fully optimized for mobile use.
What if I have more questions or need additional help?
If you have any questions or need assistance, please contact the NECC IT Service Desk at 978-556-3111 or servicedesk@necc.mass.edu.