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Difficult People Workshop Offered at NECC

Submitted by on September 11, 2014 – 7:10 pm
a noncredit workshop designed for working with difficult people will be offered through NECC's Center for Corporate and Community Education.

A noncredit workshop designed to help individuals handle difficult people will be offered through NECC’s Center for Corporate and Community Education.

We all know them…difficult people. Whether you work with them or live with them, they can be a constant challenge. Northern Essex Community College’s Center for Corporate & Community Education, is offering a new, one-day workshop titled “Dealing with Difficult People” on Wednesday, September 24, from 9 a.m. to 3 p.m. at NECC Riverwalk, 360 Merrimack St., Lawrence.

The workshop will review different personalities employees may encounter in the work environment including the bully, the people-pleaser, the gossip, the saboteur, and the know-it-all. Dealing with challenging people takes skill. These skills will be reviewed through a discussion on conflict resolution, anger management, teamwork, and workplace harassment.

Though the focus of the workshop is on the workplace, these skills can carry through to all aspects of life.

This brown bag, workshop will be taught by Lisa Fabbri, MA, customer service consultant, Customer Connections, with 25 years’ experience working in healthcare. The cost is $95 with a $20 materials fee.

For more information write to or call 978-659-1200.

Here is a complete list of all NECC noncredit programs.