Services for Online Learning Success

Online Learning Success

Academic Technology

Academic Technology Assistants are available in the library during open hours to help you with college technology such as Blackboard, email, printing, and more. The guide below may help you with Blackboard and Office365 email questions.

• Academic Technology Guide
• Six Tips for Online Course Success
• An Online Readiness Toolkit

College Course Success Workshops

Learn how to master Blackboard, Office 365, and Navigate.
Book a personalized 1-on-1 tutorial with an academic technology assistant. Appointments are available in-person & virtual. 

Virtual Assistance

The library and computer labs offer research and technology help through chat, text (978-709-1955), and virtual appointments during our regular library hours. Chat and text are monitored during all open hours, and librarians or academic technology assistants usually answer within minutes. If we are closed, we will get back to you during our next open hours. Virtual appointments can be booked in advance according to your schedule and allow you to get more in-depth assistance through Zoom. Search our FAQs for answers to our most commonly asked questions.

Semester Kick-Off Success Events

Prep for Success Online Course

This one-week online course will equip you with the skills and knowledge needed to thrive online. Hosted on NECC’s Blackboard platform, the course provides hands-on practice with the technologies and strategies used in online courses. Whether you’re new to online learning or need a refresher, the course facilitator and fellow students will support you in building your confidence and comfort with digital tools. By the end, you’ll be prepared to succeed in any online or blended NECC course.

Summer Session I: Monday, May 12 – Sunday, May 18, 2025

Fall Session I: Monday, August 18 – Sunday, August 24, 2025

Fall Session I: Monday, August 25 – Sunday, August 31, 2025

Fall Session II: Monday, October 20 – Sunday, October 26, 2025

Register Today!

Pre-registration is required: Prep for Success Online Registration Form

Orientation 2.0 Kickoff Sessions

Have you registered for classes and done online orientation but still have questions about what comes next?  Or feel unsure what to expect?

Orientation 2.0 Dates – Fall 2025

TBA–more information coming soon!