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Two medical office assistants students helping a patient at the desk in the office.

Get Started on a Career in Health Care With a Medical Office Assistant Certificate!

Prepare for a career in health care in less than a year! Medical Office Assistants perform administrative and clinical tasks to keep health practitioners’ offices running smoothly. Job duties include assisting in health care offices as a receptionist, appointment scheduler, or medical record clerk.

Why Choose NECC?

With the Medical Office Assistant Certificate, you will be prepared for an entry level career in health care when you graduate. You will also be able to apply your credits to earn an Associate Degree in General Studies: Health Specialization. With this program, you will:

  • Learn medical terminology, effective communication skills, computer applications, medical records management, medical insurance requirements, and front-office management procedures.
  • Gain real world experience in a Medical Office Assistant externship.
  • Discover how to prepare for a successful career in health care including resume development and interviewing communication, and customer service skills.

Because of NECC

You will be able to pursue a job in a health care setting. You will be able to:

  • Work in a health care center, clinic, home health agency, and ambulatory care center.
  • Transfer your credits to earn your Associate Degree in General Studies: Health Specialization.
  • Take the National Health Care Association certification exam to become a Certified Medical Administrative Assistant (CMAA).


Courses and Requirements


Program Pathway

A pathway is the most efficient sequence of courses semester-to-semester recommended for students to complete their degree. View the suggested pathway for the Medical Office Assistant Certificate.


By Phone

By Phone

Kathy Welch-Hudson, Program Coordinator


By Email

By Email

Kathy Welch-Hudson, Program Coordinator

In Person

In Person

Come to an upcoming information session on either the Lawrence or the Haverhill campus and get all of your questions answered.

Stop by one of our Lawrence or Haverhill campus Career Planning and Advising Centers and meet with an enrollment counselor.

Required Documents


Additional Information

Student Learning Outcomes - Medical Office Assistant Certificate

Student Learning Outcomes – Medical Office Assistant Certificate

  • Diagram med terms, label word parts and give definitions.
  • Describe structure of human body and ID body systems.
  • Recognize body planes, cavities and major organs and systems.
  • Explain procedures to patients and communicate information to staff.
  • Understand messages from patient.
  • Comprehend verbal and written instructions.
  • Develop effective resume.
  • Demonstrate professionalism.
  • Provide good customer service skills.
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