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Frequently Asked Questions about the Libraries at NECC

What are the library hours?

How do I get a library card?

Can I get a library card online?

How long can I keep books and items I borrow?

Can I use my library card at other libraries?

What services do you offer for students taking classes entirely online?

Do you have a copier and/or a scanner?

Is word processing available in the library?

How do I get something my professor has put “on reserve”?

Can I request a book to be delivered to NECC from another library?

How long does it take for books to arrive?

How can I access databases from home?

What if I have trouble accessing the databases?

Do you have a cell phone use policy?

What if I have more questions?

 

How do I get a library card?

Bring your NECC ID to the circulation desk at either library. The librarian will issue you a library barcode (14 digits beginning with 20385) and a password which will allow you to check out items, request items from other libraries, manage your holds and renew your items, and access the library’s electronic resources from off-campus.

Can I get a library card online?

Yes. NECC students can request a library barcode number and password by using this form. The barcode number will allow students off-campus access to our electronic resources. To receive a physical library card and password, students must come in person to the Haverhill or Lawrence library.

How long is can I keep books and items I borrow?

NECC books may be checked out for three weeks, and books may be renewed twice for a total of nine weeks, unless another patron has placed a hold on the book. DVDs may be checked out for one week, with no renewals, and only three DVDs may be checked out at a time.

Books, DVDs and items loaned from other NOBLE libraries may have different checkout periods.

Can I use my library card at other libraries?

Yes. As a NECC student, your NECC library card is valid at any Massachusetts public college and at all NOBLE academic libraries. You may also borrow at NOBLE public libraries by showing your NECC library card; these public libraries will issue you a separate card. NOBLE libraries are listed at http://www.noblenet.org/libraries/

What services do you offer for students taking classes entirely online?

Please see our Library Services for Online Learning page.

Do you have a copier and/or a scanner?

Yes. Copies cost .10 cents a page. Scans are free but must be saved to an external USB drive, so be sure to bring one with you.

Is word processing available in the library?

Yes. Microsoft Word is available on all public computers. Printing costs .10 cents per page (.25 cents a page for color) and may be picked up at the circulation desk.

How do I get something my professor has put “on reserve”?

Ask at the circulation desk. You will need to know the course number (for instance, Psych 101) and/or your professor’s name. You may also see all items on reserve on the Course Reserves page. Items on reserve are usually in-library use only for 2 hours, but some items may have longer checkout periods.

Can I request a book to be delivered to NECC from another library?

Yes. Your library barcode number and your password allow you to request books and other items online. You can choose either the Haverhill or Lawrence library as your pickup location.

How long does it take for books to arrive?

Books requested from either NECC campus to be delivered to the other (i.e. Haverhill to Lawrence or vice versa) should arrive the next business day. Items requested from other NOBLE libraries usually arrive in 3-5 business days, but it can take longer.

How can I access the library’s databases from home?

When you search a database from either the Articles tab on the homepage, or directly access one from the databases list, you will be prompted to enter your library barcode and password.

Your library barcode is a 14-digit number beginning with 20385, and the default password is usually set to your 8-digit NECC Student ID number.

What if I have trouble accessing the databases?

Please refer to the Help for Accessing Our Resources page.

If you cannot find the answer you need here, you can call the library at 978-556-3400 (Haverhill), 978-738-7400 (Lawrence) or email us at reference@necc.mass.edu.

Do you have a cell phone use policy?

Yes. In order to provide an environment that is conducive to study and research, we discourage cell phone use in the NECC Libraries. Please silence your cell phone ring tone or set your phone to vibrate. All calls should be taken outside the library.

What if I have more questions?

Contact us anytime!

Email: reference@necc.mass.edu

Phone: 978-556-3400 or 978-738-7400

Text Us: 978-709-1955