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Frequently Asked Questions about the Libraries at NECC

What are the library hours?

How do I get a library card?

Can I get a library card online?

How long is the checkout period?

Can I use my library card at other libraries?

What services do you offer for Distance Education students?

Do you have a copy machine?

Is word processing available in the library?

How do I get something my professor has put on reserve?

Can books be delivered here from other libraries?

How long does it take for books to arrive?

How can I access databases from home?

What if I have trouble accessing the databases?

Do you have a cell phone use policy?

What if I have more questions?

How do I get a library card?

Present identification at the library circulation desk. The librarian will issue you a library card (for borrowing and accessing databases) and a PIN (for setting up a circulation account to request and renew). You can use both card and PIN immediately.

Can I get a library card online?

On the Library’s home page there is a link for NECC students to request a library card number. The number will allow students off-campus access to our electronic resources. To receive a physical library card and PIN number, you need to come to the Haverhill or Lawrence library.

How long is the checkout period?

The checkout period for NECC is three weeks, and you can renew a book twice, for a total of nine weeks, unless another student has requested the book. NECC DVD’s circulate for one week, with no renewals. Books, DVD’s and CD’s that are sent from other NOBLE libraries may have different loan periods.

Can I use my library card at other libraries?

Yes. As a NECC student, you may borrow at any Massachusetts public college and at any NOBLE library. Your NECC card is valid at any Massachusetts public college and at NOBLE academic libraries.You may borrow at NOBLE public libraries by showing your NECC library card; these public libraries will issue you a separate card. NOBLE libraries are listed at http://www.noblenet.org/libraries/

What services do you offer for Distance Education students?

Please see our Library Services for Distance Education page

Do you have a copy machine?

Yes. Copies cost fifteen cents a page.

Is word processing available in the library?

Yes. Print outs cost ten cents per page and may be picked up at the circulation desk.

How do I get something my professor has put on reserve?

Ask at the circulation desk. You will need to know your teacher’s name. You can also search on the library’s Course Reserve page (http://www.necc.mass.edu/library/reserves/) to see what is currently on reserve.

Can books be delivered here from other libraries?

Yes. Your library card number and your PIN allow you to request books and other items online. You may choose either Haverhill or Lawrence as your pickup location.

How long does it take for books to arrive?

It normally takes from three to five business days for available books to arrive from other NOBLE libraries, but it can take longer. Books requested from either NECC campus should arrive the next business day.

How can I access databases from home?

Go to the NECC Libraries home page. Type your search in the “Find Articles” box, or select a specific database. Enter your library card number when asked.

What if I have trouble accessing the databases?

Please look at our Help for Accessing Our Resources page. It will help resolve most problems.

Do you have a cell phone use policy?

Yes. In order to provide an environment that is conducive to study and research, we discourage cell phone use in the NECC Libraries. Upon entering the Libraries, please turn off your cell phone ring tone. All calls should be taken outside the library.

What if I have more questions?

For additional information or questions, please contact the library at reference@necc.mass.edu. You may also call (978)-556-3400 or (978)-738-7400 for further assistance.