Welcome to Academic Technology, your gateway to resources and support tailored to enhance your learning experience, including computer labs, tech workshops, and more. Our dedicated staff are here to help with all your technological needs, ensuring seamless access to tools and support for academic success.
The computer labs are staffed with Academic Technology Assistants who can assist students with printing, scanning, Blackboard, Brightspace, Microsoft Office, online document access, and other general computing questions. Students who need help with their coursework should contact their instructors or the tutoring center. IT Helpdesk supports Wi-Fi access, passwords, and technical issues with software or hardware on both the Haverhill and Lawrence campuses.
The library and computer labs offer research and technology help through chat, text (978-709-1955), and virtual appointments during our regular hours. Chat and text are monitored during all open hours, and librarians or academic technology assistants usually answer within minutes. If we are closed, we will get back to you during our next opening hours. Virtual appointments can be booked in advance according to your schedule and allow you to get more in-depth assistance through Zoom. Search our FAQs for answers to our most commonly asked questions.
Lending Laptops
Lending Laptops
To support students’ ongoing academic success throughout the academic year, NECC Library has a limited number of laptops available for students to borrow for either short-term periods or for an entire semester. These laptops are distributed on a first-come, first-served basis while supplies last.
Students interested in borrowing a laptop can visit either A-330 Haverhill Campus, Bentley Library or L-149 Lawrence Campus Library, Dimitry Building. Students must present their NECC ID and complete the Lending laptop liability agreement when borrowing a laptop.
Computer Labs
Walk-In Computer Labs
Computer labs are located within each campus library. Academic Technology specialists staff them, and they support students with Blackboard and Microsoft Office, help with printing and scanning, and answer other general computer and technology questions.
This one-week online course is designed to equip you with the skills and knowledge needed to thrive online. Hosted on NECC’s Blackboard platform, the course provides hands-on practice with the technologies and strategies used in online courses. Whether you’re new to online learning or need a refresher, the course facilitator and fellow students will support you in building confidence and comfort with digital tools. By the end, you’ll be prepared to succeed in any online or blended NECC course.
Computer Labs may be used by current students only. Students must log in at the kiosk by the helpdesk before accessing the computer lab.
If you do not have a NECC ID, it can be obtained at the Welcome Express Desks on both campuses. On the Haverhill campus, the Welcome Express Desk is located in the Behrakis Student Center on the first floor of the SC building. On the Lawrence campus, the Welcome Express Desk is in the lobby of the El-Hefni building.
Students, staff, and faculty members are responsible for following all policies outlined in the Computer and Network Usage Policy. Anyone violating a computer policy may be subject to disciplinary action.
Log off computers. When finished with a lab computer, please log off from the computer. It is not necessary to turn off the computer.
The use of computers in the labs is for academic purposes only.
Print Responsibly. Lab printers default to double-sided printing to save paper. Please scale PowerPoints and PDFs to conserve toner and paper. If you need help scaling a document or are printing a large job, please ask the Academic Technology Assistants for help.
Installation of software on public computers is prohibited. If you require assistance with computer applications, inform the Academic Technology Assistants monitoring the lab.
