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Documenting Attendance in Online Learning Courses

Changes to federal financial aid regulations in recent years have highlighted the importance of accurate reporting on student attendance and participation in all courses, including online courses. To stay in compliance with federal financial aid regulations, the college is providing the following procedural guidance for faculty filling out non-participation rosters for Online Learning courses.

To quote from the Federal Student Aid Handbook

“In an online learning context, documenting that a student has logged into an online class is not sufficient, by itself, to demonstrate academic attendance by the student. A school must demonstrate that a student participated in class or was otherwise engaged in an academically related activity, such as by contributing to an online discussion or initiating contact with a faculty member to ask a course-related question.” FSA Handbook, Volume 5, Chapter 2, 5-60.

For practical purposes, this means that a student needs to more than merely logging into an online course (without showing any other kind of active participation) to be considered in academic attendance. Given the wide range of approaches used to teach online courses, monitor student activity, and assess student performance, individual faculty members are best positioned to determine whether their students are in attendance in a online learning course. However, to stay in compliance with federal financial aid regulations, that determination must consist of something more than a student just logging in and out of a course.

For more information on academic policies and procedures, visit the General Policies page.

Student Verification in Online Learning

The Higher Education Opportunity Act (HEOA) requires institutions that offer credit bearing online learning courses verify that the student who registers for an online learning course or program is the same student who participates in and completes the course or program and receives academic credit. According to the HEOA, one or more of the following methods must be used:

  1. An individual secure login and password,
  2. Proctored examinations, and/or
  3. Other technologies or practices that are effective in verifying student identification.

All methods of verifying student identity in online learning must protect the privacy of student information. If any fees associated with the verification of student identity is charged to students, they must be notified of these charges in writing at the time of registration or enrollment.

Each NECC student is assigned a unique student identification number and password to log in to the portal and email systems. Accounts are for individual use only, and are not transferable or to be used by any other individual. Students using the NECC email system do so as set forth by the NECC College Policies.

State Authorization for Online Learning

The U.S. Department of Education requires higher education institutions to be authorized to provide post-secondary educational instruction in their states. Many of these state laws and regulations also apply to online, distance and correspondence educational instruction offered in that state. NECC and its online learning programs must be authorized in certain states prior to offering those courses or programs to students residing in those states. Students must contact the college before registering in online learning courses or programs to determine if NECC is authorized to offer such courses outside of Massachusetts and New Hampshire. You may email your inquiry to

NECC is required to provide current and prospective online learning students with contact information for filing complaints. Students who desire to resolve a grievance should follow the College’s Student Grievance Procedure as outlined in the NECC Student Code of Conduct and Grievance.

If an issue cannot be resolved internally, you may file a complaint with the Massachusetts Department of Higher Education (PDF). For a list of state agencies outside of Massachusetts, please visit our Governing Agencies by State page.


The official learning management system at NECC is Blackboard Learn 9.1, Service Pack 14. Information about Blackboard’s efforts on meeting accessibility standards is available on their Blackboard resources page and also in their Accessibility Features help section. Online or web-enhanced math courses may use Pearson’s MyLab platform. The MyMathLab Accessibility Information page provides a list of supported assistive technologies and the National Federation of the Blind has information on MyMathLab and JAWS compatibility.

For questions about accessibility options or to report a problem, please contact

Copyright Compliance and Intellectual Property

It is the policy of Northern Essex Community College to acknowledge and abide by all applicable intellectual property laws, including but not limited federal copyright law, Title 17 of the U.S. Code as amended at .3 The College expects that all individuals employed at the College, enrolled at the College, and/or using the facilities or resources of the College (“Covered Individuals”) shall do the same. Please visit NECC’s Copyright and Intellectual Property polices for information.

With regard to Online Learning, the College will apply measures to protect against unauthorized access (e.g. limiting transmission to students enrolled in a particular course) and requires that only lawfully acquired copies of copyrighted works are used.

Note: In registering for courses or accepting admission into Northern Essex Community College, each student assumes responsibility for knowledge of and compliance with the definitions, regulations, and procedures of NECC pertaining to his or her student status as set forth in the NECC Online Learning website, publications, and catalog.

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