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Online Learning Success

Academic Technology

Academic Technology Assistants are available in the library during open hours to help you with college technology such as Blackboard, email, printing, and more. The guide below may help you with Blackboard and Office365 email questions

Virtual Assistance

The library and computer labs both offer research and technology help through chat, text (978-709-1955), and virtual appointments during our regular library hours. Chat and text are monitored during all open hours and librarians or academic technology assistants usually answer within minutes. If we are closed, we will get back to you when we during our next open hours. Virtual appointments can be booked in advance according to your schedule and allow you to get more in-depth assistance through Zoom. Search our FAQs for answers to our most commonly asked questions.


Semester Kick-Off Success Events

Online Course Success Workshops:

These in-person sessions are designed by NECC’s Academic Technology staff to help students become more comfortable with taking online courses. Pre-registration Required: Online Course Success Workshop Registration Form

Lawrence/Dimitry L-009

Bentley Library A-331


Prep for Success Online course

This online course will prepare students with the tools needed for online learning. The course will be offered within NECC’s Blackboard platform. It is facilitated by Sue Tashjian, along with several of our Student Ambassadors. This is great for all students new to online or hybrid learning.

There are three upcoming sessions for you to choose from:

Register Today!

Pre-registration is required: Prep for Success Online Registration Form


Virtual Orientation 2.0 Kickoff Sessions

Have you registered for classes and done online orientation, but still have questions about what comes next?  Or feel unsure what to expect?

Virtual Zoom sessions:

On Campus Sessions:


Other Assistance

Do you need help paying for internet access at home?

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. Check their page to see if you qualify for this important program.

Drop in Student Ambassador Sessions:

Students are encouraged to stop by and ask fellow students technology-related questions, as well as other questions they may have.
Haverhill B303/Lawrence LC135
• Next times to be announced soon!

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It's time to get ready for Winter and Spring! Registration is now open for Spring semester and Winter intersession.