Student Affairs Hours

Academic Coaching Services

NECC Academic Coaching Services will not be scheduling face to face appointments until further notice. Coaches will only be available remotely by phone, email, or text.

Students who already work with a coach and wish to book an appointment should:

Email their coach

Pam Belmonte: pbelmonte@necc.mass.edu

Lorena Holguin: lholguin@necc.mass.edu

Marion Howley: mhowley@necc.mass.edu

Jennifer Jones: jjones@necc.mass.edu

Amy Joyall: ajoyall@necc.mass.edu

Laurie Sorota: lsorota@necc.mass.edu

Denise Trinidad: dtrinidad@necc.mass.edu

Or call

978-556-3847 and leave a message including your name, the coach you are trying to reach and the best way to contact you. Someone will reply as soon as possible.

If a student has not visited Academic Coaching in the past:

Please have them e-mail academiccoaching@necc.mass.edu. E-mails will be triaged and one of the coaches will get back to the student.

Available Academic Coaching Remote Services*

• Support Services
• Study Skills
• Note Taking Skills
• Test taking Skills
• Online Course Success Strategies
• Time Management
• Assignment Completion Schedules
• Goal Setting
• Soft skills
• Understanding assignments
• Breaking down assignments
• Brainstorming for assigned papers and projects
• Connecting to other resources
• Provide links to online NECC academic and student resources
• Provide links to outside academic resources
• Provide reminders of upcoming important academic dates
• Motivation and encouragement

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Academic Placement & Testing Office Hours

The Academic Placement & Testing Center remote student service hours are Monday – Friday, 9:00 AM – 5:00 PM.

Due to COVID-19 and in an effort to keep everyone safe, and with limited college resources, we encourage students to test remotely. The Academic Placement & Testing Center will continue to offer remote testing and is offering in-person services at the Haverhill Campus, on a limited basis.

• Academic Assessment (ACCUPLACER) is being offered remotely and in-person at the Haverhill Campus, by appointment only.  Prior to testing, check our list of waiver options to determine if you may be waived from testing on the Academic Assessment web page. If you need to test, go to the Accuplacer Test Dates page to request an appointment.
• ATI TEAS and Fundamentals testing will be offered remotely and in-person at the Haverhill Campus, for NECC students.  Go to the Health Profession Testing page for registration information.
• HiSET and GED testing is being offered remotely and in-person.  Go to the HSE Testing  Registration Information page for more information.
• All other testing services (CLEP-DSST, Pearson VUE, GED, Kryterion, and Proctored Testing) are being offered in-person at the Haverhill Campus on a limited basis. Go to our Testing Services page, and select the test you are interested in taking for registration information and updates.
• Credit for Prior Learning is available remotely and in-person, on a limited basis. Go to our Credit for Prior Learning page to Get Started.

Students may contact us via email at testing@necc.mass.edu. In your message, please include your name, email address, phone number and the reason for contacting us.

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Admissions

The Office of Admission has a variety of ways for prospective students and families to get in touch with us virtually. Check out an upcoming “Virtual Information Session” in which an Admission Counselor will offer a 20-minute live presentation highlighting academic programs, support services and student life opportunities at NECC.

For questions related to admission to the college, you can email or chat with us live.

We look forward to connecting with you.  

Chat Live with an Admission Counselor

• Chat Hours:
  • Monday: 9:00 am to 12:00 pm, and 1:00 pm to 5:00 pm
  • Tuesday: 9:00 am to 12:00 pm, and 1:00 pm to 5:00 pm
  • Wednesday: 9:00 am to 12:00 pm, and 1:00 pm to 5:00 pm
  • Thursday: 9:00 am to 12:00 pm, and 1:00 pm to 5:00 pm
  • Friday: 9:00 am to 12:00 pm, and 1:00 pm to 5:00 pm
• Email admissions@necc.mass.edu
• Register for an upcoming Virtual Information Session

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Advising

Student Success Hub Advising

During this ever-changing landscape of remote learning, Academic Advisors are available to help all NECC students with their advising needs.

Student Success Hub Advising will be available for remote advising only with students using online chat, Virtual Appointment, Email and Phone. There will be no in-person meetings at this time.

How to Contact an Advisor

We are virtually available Monday through Friday from 9am – 5pm

• Online Chat Live with an Academic Advisor
• Login to Navigate to set up a Virtual Appointment using Zoom
  • Download Zoom for Free https://zoom.us/download
  • Make a “Virtual Appointment” with Academic Advising and you will receive a zoom link for you to use at your meeting time.

Phone and Email:

advising@necc.mass.edu
You will need to leave a message and we will return your call as soon as possible.
Please clearly leave your full name, ID #, phone and email. We will return your call from a Google Voice number.

Advising Staff Contact

• Stephanie Wares Director 978-556-3446 swares@necc.mass.edu
• Martha Bixby Advisor 978-556-3450 mbixby@necc.mass.edu
• Vanessa Desani Advisor 978-655-5921 vdesani@necc.mass.edu
• Jayne Ducharme Coordinator 978-655-5914 jducharme@necc.mass.edu
• Jeff Flaherty Advisor 978-556-3447 jflaherty@necc.mass.edu
• Maria Medina Advisor 978-655-5916 mmedina@necc.mass.edu
• Esther Peralta Advisor 978-655-5915 eperalta@necc.mass.edu
• Mike Rideout Advisor 978-556-3436 mrideout@necc.mass.edu

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Bookstore

For the fall semester please place your textbook, laptop, and school supplies order online at neccstore.com. You can choose to have your order shipped directly to you for a standard flat rate shipping fee of $7.50. If you need an alternative option, please reach out to the bookstore by calling 978-556-3999 or email 1338mgr@follett.com to schedule a time to go into the store to pick up your online order- after you have received an email letting you know that it is fulfilled and ready for pick up. Haverhill will be open by appointment only Mon-Thur 10-5 and Fridays 10 am – 4 pm.

For the safety of all we are encouraging people to choose the direct shipping option.

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Career Services

Until further notice, Career Services will be offering virtual/remote appointments through ZOOM meetings, email feedback, or phone consultation. We will not be meeting with students in person during this time.

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Civic Engagement

In an effort to reduce in-person contact, Civic Engagement staff will be available as follows:

Call

978-556-3471 and leave a message
Include:

1. Your name
2. Services and/or Questions
3. Best way to reach you

Email

jdagatalynch@necc.mass.edu

Virtual Meeting Requests

Email jdagatalynch@necc.mass.edu
Include possible days/times you are available

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Civic Scholars

In an effort to reduce in-person contact, Civic Scholars staff will be available as follows:

Call    

978-556-3471 and leave a message

Include:

1. Your name
2. Services and/or Questions
3. Best way to reach you

Email

civicscholars@necc.mass.edu

Virtual Meeting Requests

Email civicscholars@necc.mass.edu

Include possible days/times you are available

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College Navigators – New Student Gateway

In an effort to reduce in-person contact, College Navigators will be available as follows:

Remote assistance via email, text, virtual Zoom meetings, and Navigate messaging Monday through Friday from 9:00 am to 5:00 pm.

Students are assigned a College Navigator based on their major. If you have any questions or need assistance, contact us below and we are happy to help get you answers or connect you to resources!

College Navigators by Majors:

Business/Accounting, Individualized Option, and GS: Health (Last Name A-J)

Tiffany Esmerio
Email: tesmerio@necc.mass.edu
Text: 978-386-9649

STEM, Liberal Arts and Exploratory Program Navigator

Julio Ortiz 
Email: jortiz@necc.mass.edu
Text: 978-355-7973

Professional Studies & GS: Health (Last Name K-Z)

Noelia Figuereo 
Email: nfiguereo@necc.mass.edu
Text: 978-420-4101

Virtual Meeting Requests

• Monday through Friday 9:00 am to 5:00 pm
• Email Your College Navigator (listed above)
• Include your name and possible days/times you are available

General Questions:

Email: transitions@necc.mass.edu

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Community Resources

In an effort to reduce in-person contact, Community Resources will be available as follows:

Call 

978-556-3471 and leave a message.

Include:

1. Your name
2. Services and/or Questions
3. Best way to reach you

Email

communityresources@necc.mass.edu

Virtual Meeting Requests

Email communityresources@necc.mass.edu

Include possible days/times you are available

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Counseling

Counseling and Psychological Services

In an effort to reduce in-person contact, Counseling and Psychological Services will be available as follows:

We are available by secure phone and video meeting through the HIPPA compliant DOXY ME platform.

Virtual Meeting Requests

Call 978-556-3730, or Email counseling@necc.mass.edu

• Please include your name and possible days/times you are available
• Note: After receiving your request for a meeting, we will send a link for a video meeting prior to the meeting start time.
• Tips for a remote meeting: Be in a private room, use headphones, and have background music playing outside your room to promote privacy. 

Additional Resources

• National 24 hour support services
• Crisis text line – text, START, to 741-741
• Samaritans – 877-870-4673, call or text
• National Suicide Prevention Lifeline – 1800-273-8255
• United Way Emergency Community Social Services 877-211-6277
• Lifeline Chat – Anyone who is depressed, going through a hard time, needs to talk, or is thinking about suicide can use the chat. The chat counselors are available to listen and support you through whatever difficult times you may be facing.

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Financial Aid

Financial Aid and Student Accounts will be available to remotely assist our students with FAFSA completion and to answer all of our students’ financial questions via email, phone, virtual Zoom meetings and online chat. 

Financial Aid and Student Accounts Staff Availability

We are virtually available Monday through Friday from 9:00 am to 5:00 pm

• Call Financial Aid 978-556-3700
• Call Student Accounts 978-556-3900
• Chat with a Financial Aid Counselor
• Email us at sfs@necc.mass.edu
• Submit your financial aid documents using the safe and Secure Form Submission

Mail Your Documents To

Northern Essex Community College
Student Financial Services
100 Elliott Street
Haverhill MA, 01830

Note: Documents are no longer be accepted via email.

Payments

Payments can be made electronically using “Pay your Bill” through the myNECC portal.  For more information visit https://www.necc.mass.edu/afford/

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Food and Clothing Closets

Students can email communityresources@necc.mass.edu  for referrals to food resources in our community.

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Learning Accommodations & Deaf and Hard of Hearing Services

The Learning Accommodation Center and Deaf and Hard of Hearing Services will not be scheduling face to face appointments.

Communications can be flexible based on student’s needs and may consist of the following communication options: Email, Phone, Fax, Zoom, Skype, Video Relay Services (free), Text messaging and FaceTime.

To get started students may contact us as outlined below:

• Call Learning Accommodations Center main number 978-556-3654 or email lacenter@necc.mass.edu
• Individual staff members can also be contacted via email
• Deaf and Hard of Hearing Services: Contact Deb McKinney, dmckinney@necc.mass.edu
• Interpreter questions: Contact Dena Riccio Enis, driccioenis@necc.mass.edu

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PACE

In an effort to reduce in-person contact, The PACE Program will be available as follows:

One-on-one Virtual Appointments

We will continue to provide academic, transfer, scholarship, career and general advising on an individual basis through Zoom. To make an appointment, please email npelletier@necc.mass.edu or text 978-627-0484 with possible days/times you are available to meet and what you need help with. PACE staff are available from 9:00 am-5:00 pm for one-on-one appointments.

Note: After receiving your request, we will confirm the meeting time and send you the Zoom link prior to the video meeting. We will email you any documents or handouts that you may need.

Workshops

All PACE workshops have been shifted to Blackboard. You may earn PACE Participation credit by completing the mini assignment on the last slide of each workshop and emailing it to PACE staff.

Field trips

All field trips have been postponed indefinitely. We have organized several virtual trips for you to access on Blackboard. Please note you can still earn PACE Participation credit by participating in virtual trips and submitting a brief reflection and any questions to jrocker@necc.mass.edu.

Tutoring

You can continue to access PACE hours for Thinkingstorm Online Tutoring and Writing Center through Blackboard. If you need additional hours, please contact npelletier@necc.mass.edu

Tips for a remote meeting: Try to be in a quiet space and consider using headphones.

PACE Contact Information:

PACE Texting Line: 978-627-0484

Kristen Arnold, PACE Director, karnold@necc.mass.edu

Sheila Corsaro, PACE Academic Advisor, scorsaro@necc.mass.edu

Jessica Rocker, PACE Transfer Advisor, jrocker@necc.mass.edu

Nancy Pelletier, PACE Statistician, npelletier@necc.mass.edu

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Service Learning

In an effort to reduce in-person contact, Service-Learning will be available as follows:

Call

Call 978-556-3471 and leave a message.

Include:

1. Your name
2. Services and/or Questions
3. Best way to reach you

Email

jdagatalynch@necc.mass.edu

Virtual Meeting Requests

Email jdagatalynch@necc.mass.edu

Include possible days/times you are available

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Student Accounts

Financial Aid and Student Accounts will be available to remotely assist our students with FAFSA completion and to answer all of our students’ financial questions via email, phone, virtual Zoom meetings and online chat. 

Financial Aid and Student Accounts Staff Availability

We are virtually available Monday through Friday from 9:00 am to 5:00 pm

• Call Financial Aid 978-556-3700
• Call Student Accounts 978-556-3900
• Chat with a Financial Aid Counselor
• Email us at sfs@necc.mass.edu
• Submit your financial aid documents using the safe and Secure Form Submission

Mail Your Documents To

Northern Essex Community College
Student Financial Services
100 Elliott Street
Haverhill MA, 01830

Note: Documents are no longer be accepted via email.

Payments

Payments can be made electronically using “Pay your Bill” through the myNECC portal.  For more information visit https://www.necc.mass.edu/afford/

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Student Life

All Student Life clubs and organizations events and fundraisers have been canceled until further notice. Student clubs and organizations are encouraged to schedule your meetings virtually using Zoom. For virtual meeting requests call 978-556-3279 or email studentlife@necc.mass.edu.

Contact Us for Additional Information 

Stephanie Haskell, Coordinator of Student Activities

shaskell@necc.mass.edu

978-556-3279

Allison Gouveia, Admin Asst

agouveia@necc.mass.edu

978-556-3731 

Stay Connected With Student Life

Facebook NECC Student Life

Instagram NECC Student Life

Twitter: @NECCStudentLife

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Tutoring

The Tutoring Center will not be offering face to face appointments until further notice. We will only be offering remote services as follows:

To make an appointment with a tutor go to Navigate by logging into the app (search for Navigate Student in the Google Play or Apple App Store) and clicking on “Appointments” or log into Navigate on a computer by signing into myNECC and clicking on “Navigate Student” and select “Virtual Appointment”as the location.  The website is https://necc.navigate.eab.com  

Questions or issues please email tutoringcenter@necc.mass.edu or the Tutoring Center Coordinator, Jennifer Levesque at  jlevesque@necc.mass.edu

Writing/Reading/ESL Tutoring

Tutoring will be offered remotely. Students should make an appointment in Navigate with a tutor.

Math/Science/Computer Science Tutoring

Begins 9/14/20

Tutoring will be offered remotely. Students should make an appointment in Navigate with a tutor.

ThinkingStorm

ThinkingStorm is an academic support program that gives all NECC students 24/7 online tutoring in a variety of subjects.

To access ThinkingStorm go to your Blackboard page. There will be a link to ThinkingStorm in the lower left corner. Click on login to ThinkingStorm and you will see the tutoring options.

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Veterans and Military

Veteran and Military Services

In an effort to reduce in-person contact, Veteran and Military Services will be available as follows:

Contact Kalyn Ryll, Veteran’s Coordinator, by email at  kryll@necc.mass.edu or by phone at 978-237-4908.

Virtual Meeting Requests

• Monday through Friday 9:00 am to 5:00 pm
• Email kryll@necc.mass.edu
• Include your name and possible days/times you are available
• Note: After receiving your request for a meeting, we will send a link for a video meeting prior to the meeting start time.

Additional Resources

• City of Haverhill Veteran Services
• City of Lawrence Veteran Services
• Veteran’s Northeast Outreach Center
• Student Veterans of America COVID 19 and Benefits FAQ
• VA Updates on COVID 19
• Veteran’s Crisis Line

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Welcome Express

Welcome Express – Haverhill & Lawrence

Enrollment Specialists will be available by phone or email to answer your questions, provide transcript support, class information, assist with registrations and pay your bill, assist you with graduation petitions, and so much more.

Welcome Express will not be available for in-person service. Please contact our Enrollment Specialist Monday through Fridays by calling 978-556-3700 or emailing registrarpublic@necc.mass.edu.

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