Student Affairs Hours

Academic Coaching Services

NECC Academic Coaching Services will not be scheduling face to face appointments until further notice. Coaches will only be available remotely by phone, email, or text.

Students who already work with a coach and wish to book an appointment should:

Email their coach

Pam Belmonte: pbelmonte@necc.mass.edu

Lorena Holguin: lholguin@necc.mass.edu

Marion Howley: mhowley@necc.mass.edu

Jennifer Jones: jjones@necc.mass.edu

Amy Joyall: ajoyall@necc.mass.edu

Laurie Sorota: lsorota@necc.mass.edu

Denise Trinidad: dtrinidad@necc.mass.edu

Or call

978-556-3847 and leave a message including your name, the coach you are trying to reach and the best way to contact you. Someone will reply as soon as possible.

If a student has not visited Academic Coaching in the past:

Please have them e-mail academiccoaching@necc.mass.edu. E-mails will be triaged and one of the coaches will get back to the student.

Available Academic Coaching Remote Services*

• Support Services
• Study Skills
• Note Taking Skills
• Test taking Skills
• Online Course Success Strategies
• Time Management
• Assignment Completion Schedules
• Goal Setting
• Soft skills
• Understanding assignments
• Breaking down assignments
• Brainstorming for assigned papers and projects
• Connecting to other resources
• Provide links to online NECC academic and student resources
• Provide links to outside academic resources
• Provide reminders of upcoming important academic dates
• Motivation and encouragement

Academic Placement & Testing Office Hours

The Academic Placement & Testing Center student service hours are Monday, Tuesday, Thursday and Friday 9:00 AM – 5:00 PM and Wednesday 9:00 AM – 6:00 PM in-person and/or virtually.

The Academic Placement & Testing Center  is offering in-person services at the Haverhill Campus and the Lawrence Campus and will continue to offer virtual (remote) testing.

• Academic Assessment (ACCUPLACER) is being offered in-person at the Haverhill Campus and the Lawrence Campus on a walk-in basis, no appointment necessary and is offered virtually (remote) through Zoom, by appointment only.   Prior to testing, check our list of waiver options to determine if you may be waived from testing on the Academic Assessment web page. If you need to test, go to the Accuplacer Test Dates page.
• ATI TEAS and RN Fundamentals Testing is being offered in-person and virtually via institutional proctors through Proctorio for NECC students, by appointment only.  Go to the Health Profession Testing page for registration information.
• HiSET and GED Testing is being offered in-person at the Haverhill Campus, by appointment only.  Go to the HSE Testing  Registration Information page for more information.
• CLEP and DSST Testing is being offered in-person at the Haverhill Campus, by appointment only. Go to CLEP & DSST Exam Registration for more information.
• Pearson VUE Testing is being offered in-person at the Haverhill Campus, by appointment only.  Go to Pearson VUE Testing for more information.
• Kryterion Testing is being offered in-person at the Haverhill Campus, by appointment only. Go to Kryterion Testing  for more information.
• Proctored Testing is being offered in-person at the Haverhill Campus, by appointment only. Go to our Proctored Testing Services page for registration information.
• Credit for Prior Learning services are offered in-person at the Haverhill Campus and Lawrence Campus and virtually, on a limited basis.  Go to our Credit for Prior Learning page to Get Started.

Students may contact us via email at the Academic Placement & Testing Center. In your message, please include your name, email address, phone number and the reason for contacting us.

Admissions

The Office of Admission has a variety of ways for prospective students and families to get in touch with us virtually. Check out an upcoming “Experience NECC” in which an Admission Counselor will offer a 20-minute live presentation highlighting academic programs, support services and student life opportunities at NECC. Otherwise visit us in person Monday, Tuesday, Thursday and Friday 9:00 AM – 5:00 PM and Wednesday 9:00 AM – 6:00 PM in-person and/or virtually.

For questions related to admission to the college, please use email.

• Email admissions@necc.mass.edu
• Register for an upcoming Virtual Information Session

We look forward to connecting with you.

Bookstore

For the most up-to-date information on the Bookstore, please visit www.neccstore.com.

The Bookstore accepts “Book vouchers” (financial aid funds) at the beginning of each term. A valid student ID must be presented to use book vouchers.

Please contact the Financial Aid department for questions on financial aid funds availability.

Career Services

Until further notice, Career Services will be offering virtual/remote appointments through ZOOM meetings, email feedback, or phone consultation. We will not be meeting with students in person during this time.

Center for Accessibility Resources & Services and Deaf and Hard of Hearing Services

The Center for Accessibility Resources & Services and Deaf and Hard of Hearing Services are scheduling appointments.

Communications/meetings can be flexible based on student’s needs and may consist of the following options: Zoom, Phone, In-Person, Video Relay Services (free) or Email.

NECC is currently mandating the wearing of masks while in-doors on campus to mitigate the risk of catching and spreading COVID-19.

Haverhill Office Hours:

Monday, Tuesday, Thursday, Friday: 9:00am to 5:00pm
Wednesday: 9:00am to 6:00pm

Lawrence Office Hours:

The Lawrence office is located in the Dimitry Building, 45 Franklin Street, 1st floor, rooms L106 (Assistive Technology Lab) and L128.

Monday through Friday: 9:00am to 3:00pm

To get started students may contact us as outlined below:

• Call Center for Accessibility Resources & Services main number 978-556-3654 or email centerforaccess@necc.mass.edu
• Individual staff members can also be contacted via email
• Deaf and Hard of Hearing Services: Contact Deb McKinney, dmckinney@necc.mass.edu
• Interpreter questions: Contact Dena Riccio Enis, driccioenis@necc.mass.edu

Civic Engagement

The Civic Engagement office is open to meet with students in-person or virtually by appointment. Please email ceslassistant@necc.mass.edu for an appointment, or call 978-556-3471.

Civic Scholars

The Civic Scholars office is open to meet with students in-person or virtually by appointment. Please email civicscholars@necc.mass.edu for an appointment, or call 978-556-3471.

College Navigators

Students have access to the College Navigators from orientation through their first semester at NECC. If you have any questions or need assistance, contact them below and they are happy to help get you answers or connect you to resources!

College Navigators are available for in-person and virtual Zoom meetings, and by email, text, and Navigate messaging, Monday – Friday, 9:00 am – 5:00 pm (6:00 PM on Wednesdays) in both Haverhill and Lawrence.

In-Person or Virtual Meeting Requests

• Email a College Navigator (listed below) and include your name and available days/times
• Or, schedule an appointment through the Navigate App

College Navigators

Julio Ortiz
Lawrence Campus – Dimitry Building (L154)
Email: jortiz@necc.mass.edu
Text: 978-355-7973

Noelia Figuereo
Haverhill Campus – Student Center (SC118)
Email: nfiguereo@necc.mass.edu
Text: 978-420-4101

General Questions:

Email: orientation@necc.mass.edu

Counseling

Counseling and Psychological Services

In an effort to reduce in-person contact, Counseling and Psychological Services will be available as follows:

We are available by secure phone and video meeting through the HIPPA compliant DOXY ME platform.

Virtual Meeting Requests

Call 978-556-3730, or Email counseling@necc.mass.edu

• Please include your name and possible days/times you are available
• Note: After receiving your request for a meeting, we will send a link for a video meeting prior to the meeting start time.
• Tips for a remote meeting: Be in a private room, use headphones, and have background music playing outside your room to promote privacy. 

Additional Resources

• National 24 hour support services
• Crisis text line – text, START, to 741-741
• Samaritans – 877-870-4673, call or text
• National Suicide Prevention Lifeline – 1800-273-8255
• United Way Emergency Community Social Services 877-211-6277
• Lifeline Chat – Anyone who is depressed, going through a hard time, needs to talk, or is thinking about suicide can use the chat. The chat counselors are available to listen and support you through whatever difficult times you may be facing.

Financial Aid

The Financial Aid Office hours are Monday, Tuesday, Thursday, and Friday 9:00 AM – 5:00 PM and Wednesday 9:00 AM – 6:00 PM in-person and/or virtually.

The Financial Aid Office will continue to offer virtual appointments and is offering in-person services at the Haverhill Campus and the Lawrence Campus.

• The Financial Aid Office can be reached by calling 978-556-3700 or by emailing financialaid@necc.mass.edu.
• FAFSA assistance is being offered virtually via Zoom and in-person at the Haverhill Campus and the Lawrence Campus, by appointment only. To schedule an appointment, please download the Navigate app or log into Navigate through the Portal. For more details about Navigate and to access it, please view the Navigate page.
• Financial Aid Counselor meetings are being offered virtually via Zoom and in-person at the Haverhill Campus and the Lawrence Campus, by appointment only. To schedule an appointment, please download the Navigate app or log into Navigate through the Portal. For more details about Navigate and to access it, please view the Navigate page.
• Financial Aid documents can be submitted in-person at the Haverhill Campus and the Lawrence Campus without an appointment. Documents can also be submitted using the safe and Secure Form Submission or mailed to:
  
  Northern Essex Community College
  Financial Aid Office
  100 Elliott Street
  Haverhill MA, 01830

Food and Clothing Closets

Students can email communityresources@necc.mass.edu  for referrals to food resources in our community.

Food Pantry and Clothing Closets

Students can make an appointment to shop the food pantry and clothing closets on each campus by visiting https://www.necc.mass.edu/food. Please email shopnecc@necc.mass.edu with any questions, or call 978-314-9671.

International Student Support & Special Populations Services

International Student Support & Special Population Services will be available for virtual or in-person appointments by contacting:

Maria Hernandez, Director of International Student Support & Special Populations, by email at international@necc.mass.edu or by phone at 978-556-3726.

Meeting Requests:

• Monday through Friday, 9:00 AM to 5:00 PM
• Email international@necc.mass.edu
• Include your name and possible days/times you are available
• Note: After receiving your request for a meeting, we will send a link for a video meeting prior to the meeting start time.

Additional Resources:

• Your Guide to Studying in the States
• EducationUSA Advising Center Directory
• The Dream.US
• United We Dream

PACE Program, TRIO Student Support Services

For summer 2021, PACE will be open for virtual appointments Monday-Friday 9am-5pm. The Haverhill campus PACE office will be also open Monday-Friday 9am-5pm in SC213. The Lawrence campus PACE office will operate on a limited schedule Tuesday-Thursday in L103. To make a virtual or in-person appointment, please email ccarbone@necc.mass.edu or text 978-627-0484 with possible days/times you are available to meet and what you need help with.

PACE Contact Information:

PACE Texting Line: 978-627-0484
Kristen Arnold, PACE Director, karnold@necc.mass.edu
Jessica Rocker, PACE Transfer Advisor, jrocker@necc.mass.edu
Sheila Corsaro, PACE Academic Advisor, scorsaro@necc.mass.edu
Christine Carbone, PACE Data Specialist, ccarbone@necc.mass.edu

Service Learning

The Service-Learning office is open to meet with students in-person or virtually by appointment. Please email ceslassistant@necc.mass.edu for an appointment, or call 978-556-3471.

Student Accounts

Student Accounts will be available in person and remotely to assist our students with questions via email, phone, virtual Zoom meetings, and online chat.

Communications/meetings can be flexible based on student’s needs and may consist of the following options: Zoom, Phone, In-Person, Video Relay Services (free), or email.

Following CDC guidelines, all individuals should always wear masks, whether vaccinated or not vaccinated, while on campus to mitigate their risk of catching and spreading COVID-19.

Student Accounts Staff Availability

We are available Monday, Tuesday, Thursday, Friday from 9:00 am to 5:00 pm, & Wednesday 9:00 AM to 6:00 PM.

• Call Student Accounts: 978-556-3900
• Email Student Accounts: studentaccounts@necc.mass.edu

Payments

Payments can be made online through the myNECC student portal with an electronic check using a checking or a savings account, or using a credit/debit card. Once logged into myNECC, scroll down and click on the “Pay My Bill Online” icon then click on “Make Payment”.

Please mail all check payments, tuition remission forms, scholarships, and third party vouchers to:

Northern Essex Community College
Office of Student Accounts
100 Elliott Street
Haverhill MA, 01830

For additional Student Account resources, visit https://www.necc.mass.edu/afford/tuition-costs/.

Student Life

Student Life activities, clubs and organizations’ events, and fundraisers with be a hybrid of in-person on campus and virtual. Student clubs and organizations are encouraged to schedule meetings virtually using Zoom even if you are meeting on campus to accommodate for students who are not on campus. For in-person and virtual meeting requests with Student Life staff please call/text 978-942-7594 or email studentlife@necc.mass.edu.

Contact Us for Additional Information

Stephanie Haskell, Coordinator of Student Activities
Email: shaskell@necc.mass.edu
Phone or Text: 978-942-7594

Allison Gouveia, Admin Asst
Email: agouveia@necc.mass.edu
Phone: 978-556-3731

Stay Connected With Student Life

Facebook: NECC Student Life
Instagram: NECC Student Life
Twitter: @NECCStudentLife

Student Success Hub Advising

Student Success Hub Advisors are available for remote, in-person and phone advising for Incoming, Academic Standing, ESL, Early College, GS: Individualized, and Promise Students. To make an appointment please follow the instructions in the video below:

Have a Question?

Email us: Advising@necc.mass.edu

Email your Advisor directly:

• Stephanie Wares, Director – swares@necc.mass.edu
• Martha Bixby, Advisor – mbixby@necc.mass.edu
• Vanessa Desani, Advisor – vdesani@necc.mass.edu
• Jayne Ducharme, Coordinator – jducharme@necc.mass.edu
• Jeff Flaherty, Advisor – jflaherty@necc.mass.edu
• Maria Medina, Advisor – mmedina@necc.mass.edu
• Esther Peralta, Advisor – eperalta@necc.mass.edu
• Mike Rideout, Advisor – mrideout@necc.mass.edu

Tutoring

The Tutoring Center will be offering in-person appointments along with remote appointments beginning September 13, 2021.

To make an appointment for in-person or remote tutoring go to Navigate by logging into the app (search for Navigate Student in the Google Play or Apple App Store) and clicking on “Appointments” or log into Navigate on a computer by signing into myNECC and clicking on “Navigate Student” and select either virtual or one of the tutoring locations in Haverhill or Lawrence for in-person appointments.

The website is https://necc.navigate.eab.com  

Questions or issues please email the Tutoring Center Coordinator, Jennifer Levesque at  jlevesque@necc.mass.edu

ThinkingStorm

ThinkingStorm is an academic support program that gives all NECC students 24/7 online tutoring in a variety of subjects.

To access ThinkingStorm go to your Blackboard page. There will be a link to ThinkingStorm in the lower left corner. Click on login to ThinkingStorm and you will see the tutoring options.

Veterans and Military

Veteran and Military Services

Veteran and Military Services will be available for virtual or in-person appointments by contacting:

Maria Hernandez, Director of International Student Support & Special Populations, by email at veteransservices@necc.mass.edu or by phone at 978-556-3631.

Meeting Requests

• Monday through Friday 9:00 AM to 5:00 PM
• Email veterans@necc.mass.edu
• Include your name and possible days/times you are available
• Note: After receiving your request for a meeting, we will send a link for a video meeting prior to the meeting start time.

Additional Resources

• City of Haverhill Veteran Services
• City of Lawrence Veteran Services
• Veteran’s Northeast Outreach Center
• Student Veterans of America COVID-19 and Benefits FAQ
• VA Updates on COVID 19
• Veteran’s Crisis Line

Welcome Express – Haverhill & Lawrence

Welcome Express will be available for in-person service starting August 2, 2021! Please visit us Monday, Tuesday, Thursday and Friday from 9:00-5:00 and Wednesdays until 6:00pm. You may contact an Enrollment Services Specialist by calling 978-556-3700 or emailing registrarpublic@necc.mass.edu.