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PLEASE NOTE: Office hours are subject to change. Please view information specific to each department below or visit the department’s webpage for details.

Academic Coaching Services

Academic Coaching Services

NECC Academic Coaching Services will not be scheduling face to face appointments until further notice. Coaches will only be available remotely by phone, email, or text.

Students who already work with a coach and wish to book an appointment should:
Email their coach

Pam Belmonte: pbelmonte@necc.mass.edu

Lorena Holguin: lholguin@necc.mass.edu

Marion Howley: mhowley@necc.mass.edu

Jennifer Jones: jjones@necc.mass.edu

Amy Joyall: ajoyall@necc.mass.edu

Laurie Sorota: lsorota@necc.mass.edu

Denise Trinidad: dtrinidad@necc.mass.edu

Or call

978-556-3847 and leave a message including your name, the coach you are trying to reach and the best way to contact you. Someone will reply as soon as possible.

If a student has not visited Academic Coaching in the past:

Please have them e-mail academiccoaching@necc.mass.edu. E-mails will be triaged and one of the coaches will get back to the student.

Available Academic Coaching Remote Services*
  • Support Services
  • Study Skills
  • Note Taking Skills
  • Test taking Skills
  • Online Course Success Strategies
  • Time Management
  • Assignment Completion Schedules
  • Goal Setting
  • Soft skills
  • Understanding assignments
  • Breaking down assignments
  • Brainstorming for assigned papers and projects
  • Connecting to other resources
  • Provide links to online NECC academic and student resources
  • Provide links to outside academic resources
  • Provide reminders of upcoming important academic dates
  • Motivation and encouragement
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Academic Placement & Testing Office Hours

Academic Placement & Testing Office Hours

The Academic Placement & Testing Center student service hours are Monday, Tuesday, Thursday and Friday 9:00 AM – 5:00 PM and Wednesday 9:00 AM – 6:00 PM in-person and/or virtually.

The Academic Placement & Testing Center  is offering in-person services at the Haverhill Campus and the Lawrence Campus and will continue to offer virtual (remote) testing.

  • Academic Assessment (ACCUPLACER) is being offered in-person at the Haverhill Campus and the Lawrence Campus on a walk-in basis, no appointment necessary and is offered virtually (remote) through Zoom, by appointment only.   Prior to testing, check our list of waiver options to determine if you may be waived from testing on the Academic Assessment web page. If you need to test, go to the Accuplacer Test Dates page.
  • ATI TEAS and RN Fundamentals Testing is being offered in-person and virtually via institutional proctors through Proctorio for NECC students, by appointment only.  Go to the Health Profession Testing page for registration information.
  • HiSET and GED Testing is being offered in-person at the Haverhill Campus, by appointment only.  Go to the HSE Testing  Registration Information page for more information.
  • CLEP and DSST Testing is being offered in-person at the Haverhill Campus, by appointment only. Go to CLEP & DSST Exam Registration for more information.
  • Pearson VUE Testing is being offered in-person at the Haverhill Campus, by appointment only.  Go to Pearson VUE Testing for more information.
  • Kryterion Testing is being offered in-person at the Haverhill Campus, by appointment only. Go to Kryterion Testing  for more information.
  • Proctored Testing is being offered in-person at the Haverhill Campus, by appointment only. Go to our Proctored Testing Services page for registration information.
  • Credit for Prior Learning services are offered in-person at the Haverhill Campus and Lawrence Campus and virtually, on a limited basis.  Go to our Credit for Prior Learning page to Get Started.

Students may contact us via email at the Academic Placement & Testing Center. In your message, please include your name, email address, phone number and the reason for contacting us.

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Admissions

Admissions

The Office of Admission has a variety of ways for prospective students and families to get in touch with us virtually. Check out an upcoming “Experience NECC” in which an Admission Counselor will offer a 20-minute live presentation highlighting academic programs, support services and student life opportunities at NECC. Otherwise visit us in person Monday, Tuesday, Thursday and Friday 9:00 AM – 5:00 PM and Wednesday 9:00 AM – 6:00 PM in-person and/or virtually.

For questions related to admission to the college, please use email.

We look forward to connecting with you.

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Bookstore

Bookstore

For the most up-to-date information on the Bookstore, please visit www.neccstore.com.

The Bookstore accepts “Book vouchers” (financial aid funds) at the beginning of each term. A valid student ID must be presented to use book vouchers.

Please contact the Financial Aid department for questions on financial aid funds availability.

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Career Services

Career Services

Until further notice, Career Services will be offering virtual/remote appointments through ZOOM meetings, email feedback, or phone consultation. We will not be meeting with students in person during this time.

Book an Appointment

Book an Appointment

To schedule an appointment, please download the Navigate app or log into Navigate through the Portal. For more details about Navigate and to access it, please view the Navigate page. Once you have logged into Navigate, please follow these instructions for booking an appointment:

  1. Click on the Appointment Icon
  2. Select the Career Center for the reason and follow the prompts.
  3. Please include any questions or requests that you have for the appointment in the comment area.

If you have any questions or are unable to book an appointment through Navigate, please contact Ashley Moore at amoore@necc.mass.edu.

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Center for Accessibility Resources & Services and Deaf and Hard of Hearing Services

Center for Accessibility Resources & Services and Deaf and Hard of Hearing Services

The Center for Accessibility Resources & Services and Deaf and Hard of Hearing Services are scheduling appointments.

Communications/meetings can be flexible based on student’s needs and may consist of the following options: Zoom, Phone, In-Person, Video Relay Services (free) or Email.

NECC is currently mandating the wearing of masks while in-doors on campus to mitigate the risk of catching and spreading COVID-19.


Haverhill Office Hours:

Monday, Tuesday, Thursday, Friday: 9:00am to 5:00pm
Wednesday: 9:00am to 6:00pm

Lawrence Office Hours:

The Lawrence office is located in the Dimitry Building, 45 Franklin Street, 1st floor, rooms L106 (Assistive Technology Lab) and L128.

Monday through Friday: 9:00am to 3:00pm


To get started students may contact us as outlined below:

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Civic Engagement

Civic Engagement

The Civic Engagement office is open to meet with students in-person or virtually by appointment. Please email ceslassistant@necc.mass.edu for an appointment, or call 978-556-3471.

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Civic Scholars

Civic Scholars

The Civic Scholars office is open to meet with students in-person or virtually by appointment. Please email civicscholars@necc.mass.edu for an appointment, or call 978-556-3471.

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College Navigators

College Navigators

Students have access to the College Navigators from orientation through their first semester at NECC. If you have any questions or need assistance, contact them below and they are happy to help get you answers or connect you to resources!

College Navigators are available for in-person and virtual Zoom meetings, and by email, text, and Navigate messaging, Monday – Friday, 9:00 am – 5:00 pm (6:00 PM on Wednesdays) in both Haverhill and Lawrence.

In-Person or Virtual Meeting Requests
  • Email a College Navigator (listed below) and include your name and available days/times
  • Or, schedule an appointment through the Navigate App
College Navigators

Julio Ortiz
Lawrence Campus – Dimitry Building (L154)
Email: jortiz@necc.mass.edu
Text: 978-355-7973

Noelia Figuereo
Haverhill Campus – Student Center (SC118)
Email: nfiguereo@necc.mass.edu
Text: 978-420-4101

General Questions:

Email: orientation@necc.mass.edu

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Counseling

Counseling

Counseling and Psychological Services

In an effort to reduce in-person contact, Counseling and Psychological Services will be available as follows:

We are available by secure phone and video meeting through the HIPPA compliant DOXY ME platform.

Virtual Meeting Requests

Call 978-556-3730, or Email counseling@necc.mass.edu

  • Please include your name and possible days/times you are available
  • Note: After receiving your request for a meeting, we will send a link for a video meeting prior to the meeting start time.
  • Tips for a remote meeting: Be in a private room, use headphones, and have background music playing outside your room to promote privacy. 
Additional Resources
  • National 24 hour support services
  • Crisis text line – text, START, to 741-741
  • Samaritans – 877-870-4673, call or text
  • National Suicide Prevention Lifeline – 1800-273-8255
  • United Way Emergency Community Social Services 877-211-6277
  • Lifeline Chat – Anyone who is depressed, going through a hard time, needs to talk, or is thinking about suicide can use the chat. The chat counselors are available to listen and support you through whatever difficult times you may be facing.
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Financial Aid

Financial Aid

The Financial Aid Office hours are Monday, Tuesday, Thursday, and Friday 9:00 AM – 5:00 PM and Wednesday 9:00 AM – 6:00 PM in-person and/or virtually.

The Financial Aid Office will continue to offer virtual appointments and is offering in-person services at the Haverhill Campus and the Lawrence Campus.

  • The Financial Aid Office can be reached by calling 978-556-3700 or by emailing financialaid@necc.mass.edu.
  • FAFSA assistance is being offered virtually via Zoom and in-person at the Haverhill Campus and the Lawrence Campus, by appointment only. To schedule an appointment, please download the Navigate app or log into Navigate through the Portal. For more details about Navigate and to access it, please view the Navigate page.
  • Financial Aid Counselor meetings are being offered virtually via Zoom and in-person at the Haverhill Campus and the Lawrence Campus, by appointment only. To schedule an appointment, please download the Navigate app or log into Navigate through the Portal. For more details about Navigate and to access it, please view the Navigate page.
  • Financial Aid documents can be submitted in-person at the Haverhill Campus and the Lawrence Campus without an appointment. Documents can also be submitted using the safe and Secure Form Submission or mailed to:

    Northern Essex Community College
    Financial Aid Office
    100 Elliott Street
    Haverhill MA, 01830
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Food and Clothing Closets

Food and Clothing Closets

Students can email communityresources@necc.mass.edu  for referrals to food resources in our community.

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Food Pantry and Clothing Closets

Food Pantry and Clothing Closets

Students can make an appointment to shop the food pantry and clothing closets on each campus by visiting https://www.necc.mass.edu/food. Please email shopnecc@necc.mass.edu with any questions, or call 978-314-9671.

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International Student Support & Special Populations Services

International Student Support & Special Populations Services

International Student Support & Special Population Services will be available for virtual or in-person appointments by contacting:

Maria Hernandez, Director of International Student Support & Special Populations, by email at international@necc.mass.edu or by phone at 978-556-3726.

Meeting Requests:
  • Monday through Friday, 9:00 AM to 5:00 PM
  • Email international@necc.mass.edu
  • Include your name and possible days/times you are available
  • Note: After receiving your request for a meeting, we will send a link for a video meeting prior to the meeting start time.
Additional Resources:
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PACE Program, TRIO Student Support Services

PACE Program, TRIO Student Support Services

For summer 2021, PACE will be open for virtual appointments Monday-Friday 9am-5pm. The Haverhill campus PACE office will be also open Monday-Friday 9am-5pm in SC213. The Lawrence campus PACE office will operate on a limited schedule Tuesday-Thursday in L103. To make a virtual or in-person appointment, please email ccarbone@necc.mass.edu or text 978-627-0484 with possible days/times you are available to meet and what you need help with.

PACE Contact Information:

PACE Texting Line: 978-627-0484
Kristen Arnold, PACE Director, karnold@necc.mass.edu
Jessica Rocker, PACE Transfer Advisor, jrocker@necc.mass.edu
Sheila Corsaro, PACE Academic Advisor, scorsaro@necc.mass.edu
Christine Carbone, PACE Data Specialist, ccarbone@necc.mass.edu

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Service Learning

Service Learning

The Service-Learning office is open to meet with students in-person or virtually by appointment. Please email ceslassistant@necc.mass.edu for an appointment, or call 978-556-3471.

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Student Accounts

Student Accounts

Student Accounts will be available in person and remotely to assist our students with questions via email, phone, virtual Zoom meetings, and online chat.

Communications/meetings can be flexible based on student’s needs and may consist of the following options: Zoom, Phone, In-Person, Video Relay Services (free), or email.

Following CDC guidelines, all individuals should always wear masks, whether vaccinated or not vaccinated, while on campus to mitigate their risk of catching and spreading COVID-19.

Student Accounts Staff Availability

We are available Monday, Tuesday, Thursday, Friday from 9:00 am to 5:00 pm, & Wednesday 9:00 AM to 6:00 PM.

Payments

Payments can be made online through the myNECC student portal with an electronic check using a checking or a savings account, or using a credit/debit card. Once logged into myNECC, scroll down and click on the “Pay My Bill Online” icon then click on “Make Payment”.

Please mail all check payments, tuition remission forms, scholarships, and third party vouchers to:

Northern Essex Community College
Office of Student Accounts
100 Elliott Street
Haverhill MA, 01830

For additional Student Account resources, visit https://www.necc.mass.edu/afford/tuition-costs/.

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Student Life

Student Life

Student Life activities, clubs and organizations’ events, and fundraisers with be a hybrid of in-person on campus and virtual. Student clubs and organizations are encouraged to schedule meetings virtually using Zoom even if you are meeting on campus to accommodate for students who are not on campus. For in-person and virtual meeting requests with Student Life staff please call/text 978-942-7594 or email studentlife@necc.mass.edu.

Contact Us for Additional Information

Stephanie Haskell, Coordinator of Student Activities
Email: shaskell@necc.mass.edu
Phone or Text: 978-942-7594

Allison Gouveia, Admin Asst
Email: agouveia@necc.mass.edu
Phone: 978-556-3731

Stay Connected With Student Life

Facebook: NECC Student Life
Instagram: NECC Student Life
Twitter: @NECCStudentLife

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Student Success Hub Advising

Student Success Hub Advising

Student Success Hub Advisors are available for remote, in-person and phone advising for Incoming, Academic Standing, ESL, Early College, GS: Individualized, and Promise Students. To make an appointment please follow the instructions in the video below:

View video on the NECC YouTube Channel.

Have a Question?

Email us: Advising@necc.mass.edu

Email your Advisor directly:

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Tutoring

Tutoring

The Tutoring Center will be offering in-person appointments along with remote appointments beginning September 13, 2021.

To make an appointment for in-person or remote tutoring go to Navigate by logging into the app (search for Navigate Student in the Google Play or Apple App Store) and clicking on “Appointments” or log into Navigate on a computer by signing into myNECC and clicking on “Navigate Student” and select either virtual or one of the tutoring locations in Haverhill or Lawrence for in-person appointments.

The website is https://necc.navigate.eab.com  

Questions or issues please email the Tutoring Center Coordinator, Jennifer Levesque at  jlevesque@necc.mass.edu

Accounting Tutoring

All Accounting Tutoring will occur online via Zoom Virtual Meeting during the Fall semester.

The Tutoring Schedule for Accounting

Your tutor for the Fall 2021 semester is Angela.


Angela will tutor the following courses: ACC101, ACC102, ACC201, and ACC203

To schedule a 30-minute meeting, please click here to select the course and then the date and time that accommodates your schedule.

Tutoring will run from 9/16 – 12/15/2021 

  • 9/16 – 10/29 Tuesdays, Wednesdays, Thursdays, and Fridays 4-8 pm
  • 11/2 – 12/15 Tuesdays, Wednesdays, and Thursdays 5-8 pm

      Please consider the following important information regarding your tutoring meeting:

      To facilitate tutors to effectively prepare for your meeting, please provide the following information when making your appointment:

      • Provide your course number
      • What chapter you’d like to address
      • Provide specific problem numbers and/or questions
      • Once you make an appointment, please make sure that you access your Zoom meeting from a laptop/desktop (not a mobile phone)
      • Adhere to professional standards during the meeting
      • Tutors can not help students with quizzes or tests
      • Meetings are set for 30 minutes, so if you think you might need more time please schedule two meetings
      • Please consider canceling your meeting if you can not attend to give other students the chance to use the tutoring services. With your email confirmation of the meeting, you’re provided instructions on how to cancel.

       

       

      Writing/Reading Tutoring

      Haverhill Campus Spurk Building room C 207 hours for in-person and remote tutoring:

      Monday through Thursday 9:00 am to 3:00 pm

      Friday 9:00 am to 1:30 pm

      Lawrence Campus Dimitry Building room L 202 hours for in-person and remote tutoring:

      Monday, Tuesday and Thursday 9:00 am to 2:30 pm

      Wednesday 10:00 am to 6:00 pm

      Friday 10:00 am to 2:30 pm

      Remote tutoring hours only:

      Tuesday through Thursday 5:00 pm to 8:00 pm

      ESL Tutoring

      Lawrence Campus Dimitry Building room L 202 hours for in-person and remote tutoring:

      Monday 3:00 pm to 7:00 pm

      Tuesday and Thursday 10:00 am to 7:00 pm

      Wednesday 10:00 am to 3:00 pm 

      Friday 10:00 am to 3:00 pm

      Remote tutoring hours only:

      Wednesday 3:00 pm to 7:00 pm

      Math Tutoring

      Haverhill Campus Spurk Building room C 205 hours for in-person and remote tutoring:

      Monday and Thursday 8:30 am to 5:00 pm

      Tuesday 8:30 am to 2:30 pm and 4:00 pm to 7:00 pm

      Wednesday and Friday 8:30 am to 3:30 pm

       

      Lawrence Campus Dimitry Building room L 202 hours for in-person and remote tutoring:

      Monday and Tuesday 8:30 am to 2:00 pm

      Wednesday 9:00 am to 6:00 pm

      Thursday 8:30 am to 2:30 pm

      Friday 9:00 am to 2:00 pm

      Saturday 9:00 am to 1:00 pm

      Remote tutoring hours only:

      Monday 2:00 pm to 6:00 pm

      Statistics

      Haverhill Campus Spurk Building room C 205 hours for in-person and remote tutoring:

      Monday, Wednesday and Friday 11:00 am to 3:30 pm

      Lawrence Campus Dimitry Building room L 202 hours for in-person and remote tutoring:

      Tuesday and Thursday 9:00 am to 2:00 pm

      Remote tutoring hours only:

      Tuesday and Thursday 11:00 am to 3:30 pm

      Science Tutoring

      Haverhill Campus Spurk Building room C 205 hours for in-person and remote tutoring:

      Monday 9:00 am to 2:00 pm

      Tuesday 4:00 pm to 7:00 pm

      Thursday 9:00 am to 1:00 pm and 2:00 pm to 6:00 pm

      Lawrence Campus Dimitry Building room L 202 hours for in-person and remote tutoring:

      Monday and Tuesday 10:00 am to 2:00 pm

      Wednesday 9:00 am to 6:00 pm

      Friday 9:00 am to 3:00 pm

      Saturday 9:00 am to 1:00 pm

      Remote tutoring hours only:

      Monday 2:00 pm to 6:00 pm

      Computer Science Tutoring

      Haverhill Campus Technology Building room TC 219 hours for in-person and remote tutoring:

      Monday and Thursday 11:00 am to 3:00 pm

      Haverhill Campus Spurk Building room C 205 hours for in-person and remote tutoring Engineering Science Technology only:

      Monday 9:00 am to 2:00 pm

      Tuesday 4:00 pm to 7:00 pm

      Thursday 9:00 am to 1:00 pm

      Lawrence Campus Dimitry Building room L 202  hours for in-person and remote tutoring:

      Friday 9:00 am to 2:00 pm (Engineering Science Technology only)

      Saturday 9:00 am to 1:00 pm

       

      ThinkingStorm

      ThinkingStorm is an academic support program that gives all NECC students 24/7 online tutoring in a variety of subjects.

      To access ThinkingStorm go to your Blackboard page. There will be a link to ThinkingStorm in the lower left corner. Click on login to ThinkingStorm and you will see the tutoring options.

      How to Use ThinkingStorm Online Tutoring
      How to Use ThinkingStorm Online Tutoring

      ThinkingStorm is an academic support program that gives students online access to live, one-to-one assistance from trained and qualified tutors. ThinkingStorm is offered to NECC students at no additional cost.

      Logging in to ThinkingStorm
      Logging in to ThinkingStorm
      1. Log into MyNECC Portal and sign into your NECC Blackboard account.
      2. In the top right corner of your Blackboard account, select the tab for “Student Resources.”
      3. Click on the link for ThinkingStorm and you will automatically be logged into your account.
      Online Tutoring Categories
      Online Tutoring Categories

      There is a variety of subjects available for students to access for online tutoring support, including math, statistics, writing, science, health sciences, business, and specialty topics (computer applications, computer programming, and software).

      Please note: Online writing support occurs asynchronously by uploading assignment drafts and receiving feedback through email. Online tutoring support for health science, business and other specialty topics are available in the system by appointment only.

      Limits
      Limits

      Students are limited to 5 hours of free online ThinkingStorm tutoring per semester. Please use your time wisely. If you have exceeded the maximum, you will receive a message to contact the Tutoring Center.

      Technology Requirements and Troubleshooting
      Technology Requirements and Troubleshooting
      • For technical assistance with ThinkingStorm, please contact the Customer Support Team at care@thinkingstorm.com or 1-877-889-5996.
      • Browser Requirements: Firefox 12 or higher, Internet Explorer 9.0 or higher, Safari 5.0 or higher, or Google Chrome 20.0 or higher
      • Cookies/Javascript should be enabled
      • Please disable all popup blockers for www.thinkingstorm.com
      • Make sure you have Java installed. If you need to install Java, go to the Java Website and follow the instructions for the free download
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      Veterans and Military

      Veterans and Military

      Veteran and Military Services

      Veteran and Military Services will be available for virtual or in-person appointments by contacting:

      Maria Hernandez, Director of International Student Support & Special Populations, by email at veteransservices@necc.mass.edu or by phone at 978-556-3631.

      Meeting Requests
      • Monday through Friday 9:00 AM to 5:00 PM
      • Email veterans@necc.mass.edu
      • Include your name and possible days/times you are available
      • Note: After receiving your request for a meeting, we will send a link for a video meeting prior to the meeting start time.
      Additional Resources
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      Welcome Express - Haverhill & Lawrence

      Welcome Express – Haverhill & Lawrence

      Welcome Express will be available for in-person service starting August 2, 2021! Please visit us Monday, Tuesday, Thursday and Friday from 9:00-5:00 and Wednesdays until 6:00pm. You may contact an Enrollment Services Specialist by calling 978-556-3700 or emailing registrarpublic@necc.mass.edu.

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