Student Accounts and Billing

Updated Hours and Contact Information

Financial Aid and Student Accounts will be available to remotely assist our students with FAFSA completion and to answer all of our students’ financial questions via email, phone, virtual Zoom meetings and online chat.

Financial Aid and Student Accounts Staff Availability

We are virtually available Monday through Friday from 9:00 am to 5:00 pm

Call Financial Aid 978-556-3700
Call Student Accounts 978-556-3900
Chat with a Financial Aid Counselor
Email us at sfs@necc.mass.edu
Submit your financial aid documents using the safe and Secure Form Submission

Mail Your Documents To

Northern Essex Community College
Student Financial Services
100 Elliott Street
Haverhill MA, 01830

Note: Documents are no longer be accepted via email.

Payments

Payments can be made electronically using “Pay your Bill” through the myNECC portal. For more information visit https://www.necc.mass.edu/afford/

We are here to help you with everything from paying your bill to getting a parking permit to answering your questions on health insurance. Drop by, call, or email us with your questions. We are here to assist you!

Some of the services we offer are listed below, but if you have a question on something you don’t see here, contact us. We are happy to help.

Manage Your Account

We have many convenient options for you to pay your NECC bill, whether with cash, check, or credit/debit card. Pay online, in person, by mail or phone (only for noncredit courses), or with a payment plan. MORE about 'Payment Options'

Get Your Parking Pass

If you drive to campus, you will need a parking decal to park in a permit parking lot every semester. MORE about 'Parking'

Understand Information on Student Health Insurance

Chapter 15 of the General Laws of Massachusetts requires that all students enrolled in nine or more credit hours participate in the College Student Medical and Accident Insurance Plan. This requirement may be waived for students who already have comparable health insurance coverage by completing the electronic Health Insurance Waiver. MORE about 'Health Insurance'

Obtain a Refund

NECC allows a 100% refund of tuition and fees for a specific range of dates which is governed by the start date of each session. Students must be officially dropped/withdraw their classes with Enrollment Services either in person or by calling 978-556-3700 during office hours within the stated refund period. MORE about the 'Refund Policy'

Contact Us

Haverhill Campus

Student Success Hub
Behrakis Student Center (SC Building)
100 Elliott Street
Email: sfs@necc.mass.edu
Phone: 978-556-3900

Lawrence Campus

Student Success Hub
Dr. Ibrahim El Hefni Allied Health & Technology Center
414 Common Street
Email: sfs@necc.mass.edu
Phone: 978-556-3900

Hours