Coronavirus Frequently Asked Questions
Frequently Asked Questions
For the Health and Well-Being of the College Community
Are face coverings required on an NECC campus?
Specific Rule for NECC Campuses:
In light of the recent updates to CDC guidance, we wanted to reach out and assure our community that the college leadership and the COVID team are aware of the changes and are actively watching the data. On July 27th, the Centers for Disease Control and Prevention recommended that fully vaccinated individuals wear a mask indoors, in counties with substantial or high COVID transmission rates. At this time, Essex County is in the moderate transmission rate classification, however, the Massachusetts COVID case numbers have been trending up.
Out of an abundance of caution, and in order to best serve and protect our community, we are implementing a campus wide mask requirement as of Monday August 2nd. Please plan to wear a mask at all times indoors, unless in your office alone. We want to reassure our community that if you are fully vaccinated, risk of infection and transmission remains very low. The COVID team is standing by to provide individuals with PPE and to answer questions or concerns. Feel free to reach out to Marissa Elliott at firstname.lastname@example.org or email@example.com.
An employee requiring an accommodation regarding this requirement should contact Patty Gauron in Human Resources at HR@necc.mass.edu; any student requiring an accommodation regarding this requirement should contact the Learning Accommodations Center firstname.lastname@example.org.
Who can I reach out to for questions, concerns or support?
NECC community members may direct any issues of note to email@example.com. We welcome your feedback and communication. If you are a student with a question specifically geared towards academics or student life, contact firstname.lastname@example.org. If you are a faculty or staff member with questions about logistics for your team, please contact email@example.com.
How is NECC organizing college-wide cleaning protocols to promote the safety and wellbeing of its Faculty, Staff and Students during the Global Pandemic of COVID 19?
NECC supports, and details in its Return to Campus Documents, cleaning protocols that align with CDC and Government recommendations. Documentation is continuously revised to reflect Federal, State and Local updates to these recommendations. Employees and Students are encouraged to educate themselves and to reach out to firstname.lastname@example.org or email@example.com.
A summary of NECC cleaning protocols for “High Touch Areas” is as follows: “High Touch Areas” are defined in three categories and will be addressed specific to the category, in compliance with Government stipulations.
- Category One: Office and Classroom Doorknobs, Railings, Kick-plates, and Push-plates. These will be professionally disinfected daily by the college.
- Category Two: Individual Workspaces and Stations. The college will provide adequate disinfecting supplies for employees to conduct daily cleaning of their office space, in accordance with the recommendations outlined in Return to Work and with personal comfort level.
- Category Three: College Equipment utilized communally or by the Public, such as common copy machines, testing center computers, library furniture, etc. NECC will provide signage directing any individual who uses communal college equipment to wipe it down with college provided disinfectant before and after use.
NECC values the team effort it takes from everyone to work collaboratively during these unprecedented times. We ask our community to kindly keep in mind that this is an overview of an often rapidly progressing scenario, with many sector specific considerations. The Return to Campus Taskforce welcomes feedback and dialogue.
Following a reported case of COVID 19, NECC’s cleaning team will use an electrostatic machine to disinfect impacted areas.
How is NECC addressing air quality on its campuses?
NECC is in the process of cleaning all the duct work across both campuses. We have added MERV filters to our HVAC system and have purchased HEPA Air Scrubbers for use in high traffic areas.
For the General Public/Visitors and Prospective Students
Is NECC currently open to the public/visitors?
To ensure everyone’s well-being during this time, Northern Essex is minimizing face-to-face service and promoting new ways to access services and staff remotely. For a full list of services and how to contact, visit the Student Affairs Hours webpage. The library already offers nearly all of its services online, and will be moving to an appointment-based approach to services that may require direct interaction, effective March 24th at noon. For additional information on library services during this time, visit the library webpage.
How do I get in touch with offices like Admissions, Learning Accommodations, Advising, and Career Services?
To ensure everyone’s well-being during this time, Northern Essex is minimizing face-to-face service and promoting new ways to access services and staff remotely. For a full list of services and how to contact, visit the Student Affairs Hours webpage.
How are MassHire services being impacted?
The latest updates from MassHire Merrimack Valley Career Center can be found on the MassHire website.
For Faculty and Staff
What access control steps should I expect for the fall semester?
Access to the campus will be less restricted during the Fall 2021 semester. Scannable QR codes will be present on exterior doors to provide COVID-19 information and access control to each building.
What is the COVID response team doing to insure a safe return to campus?
The NECC COVID response team remains vigilant during these ever-changing times. While we remain positive and excited about the return of our campus community, the safety of our community is our top priority. We regularly monitor federal, state and local sources for continuously updated information to help shape our COVID safety policies and plans. Check your email, the NECC social media pages, and this website regularly for updated information.
If I’m a student facing employee, how do I handle being told of a positive test?
If a faculty or staff member receives information regarding a positive test or an exposure risk, we ask that you remind the student to remain off campus until the individual receives a clean bill of health, and that you reach out to ROSANNA LARA at firstname.lastname@example.org. We also ask that you contact email@example.com so that DPH can be notified and deep cleaning can be facilitated, if appropriate. We understand these situations may be complex or nuanced; we are standing by to be of support.
Am I a required to get a COVID test before coming on campus?
Receiving a COVID test is not required before returning to campus. However, with the continued safety for all as a priority, symptomatic individuals should remain off campus until they have spoken with a member of the COVID Response Team.
Where can I get a COVID test if I feel the need?
NECC has partnered with Lawrence General Hospital to support our faculty, staff and students who may wish to be tested for COVID 19. Our community is welcome to get tested under their free Stop the Spread initiative. Details can be found: https://www.lawrencegeneral.org/about-us/covid-19-testing.
If you have been exposed to COVID-19 or have been identified as a close contact by our COVID team, please feel free to reach out to Rosanna Lara at firstname.lastname@example.org to obtain a close contact testing kit.
Where can I get a COVID-19 vaccination?
At this time, a COVID vaccination is not required to return to the NECC campus. However, NECC has joined the White House COVID-19 College Vaccine Challenge, along with colleges and universities across the country. As a part of this initiative, participating colleges commit to three actions: engaging every student, faculty, and staff member; organizing campus communities around vaccine efforts; and delivering vaccine access for all. As a result, the NECC COVID Response Team strongly recommends receiving a COVID-19 vaccine. We have partnered with Greater Lawrence Family Health Centers to provide vaccinations to our community. Vaccinations are also available at multiple community centers, pharmacies, and doctor’s offices. More information can be found through Greater Lawrence Family Health Center and the Massachusetts COVID website.
How will restroom use be navigated?
There are currently no restrictions to the number of individuals who can use a restroom at one time.
For Current Students
Impact on Credit Courses
Are there resources available for students who have been impacted by the coronavirus?
Students are encouraged to contact our NECC community resources coordinator, Janel D’Agata-Lynch, email@example.com to be connected to resources available in our community.
What can I do if I don’t have a computer and/or internet access at home?
NECC has a limited number of laptop computers available for students who need them to complete classwork. To request assistance, please complete the Laptop Request Form. After submitting, you will be contacted soon by someone from NECC about your request.
When will on site classes resume?
A growing number of face-to-face classes will be held in all academic areas this fall. If you have questions or have not yet registered, please contact firstname.lastname@example.org or 978 556-3700.
How are practicums and co-op placements being impacted?
We understand that students are now facing challenges with finishing specific program requirements, including completing their internship, practicum or clinical hours. Additionally, there is a lot of uncertainty, especially for employers, who are evaluating their current internship programs and hiring needs. NECC is here to support you and to ensure that you are able to successfully complete your program requirements. As we approach the Fall 2021 semester, each program will have different policies and procedures regarding their internship, practicum and clinical programs. If you have questions or concerns about your internship search or about your ability to fulfill internship, practicum or clinical requirements, please contact Ashley Moore, Director of Career Services at email@example.com. We will make sure that all questions are properly directed and answered in a timely manner.
How do I withdraw from a course remotely?
To withdraw from a course remotely you can email firstname.lastname@example.org from your NECC email account and include the following:
- NECC Student ID
- First and Last Name
- Date of Birth
- Phone Number
- Course and CRN Number
The “W” withdrawal grade will not impact your Academic Standing, but may impact your financial aid. Please email Student Financial Services at email@example.com with questions regarding your financial aid. Further questions, please call 978-556-3700.
Why is there a Student Activities Fee when Learning is Remote?
NECC’s Student Activities fee, currently $8 a credit hour, pays for just a portion of student activities including concerts, guest speakers, new student orientation, commencement, clubs, and special events. These funds are used solely for the purpose of student activities and are used for activities and services throughout the entire year. Because of the pandemic, many in-person events aren’t possible, such as concerts and face-to-face guest speakers. Many activities have been put on-line such as orientation and commencement, and we are exploring options for additional virtual programming.
Some extracurricular activities have transitioned to virtual events and delivery, including our theater production, our student newspaper, and our annual public speaking event, Speechapalooza. Also, many of our student clubs continue to meet virtually.
Orientation will be offered in a choice of online formats; and Commencement will be a virtual celebration that includes packages for each of the 600 graduates and a virtual ceremony that will be held in August.
If you have questions or need assistance, contact Jonathan Miller, Dean of Students, firstname.lastname@example.org 978-556-3818. Please follow on social media for updates @NECCStudentLife on Facebook, Twitter, & Instagram.
How will my learning accommodation be impacted by transitioning to remote course delivery?
You will be contacted by your disability services specialist to review your approved accommodations and discuss which ones are appropriate for a remote course. In some cases, accommodations will be added or adjusted. In addition, the Learning Accommodations Center is working closely with faculty to develop their online courses with accessibility in mind. For additional information, including contacts, please visit the Learning Accommodations webpage.
Impact on Early College Courses
How are Early College courses being impacted?
Early College courses will be offered in an online format for the Fall 2021 semester. Each high school is working with the college’s PK12 office to create a suite of support services for students to help them succeed in the online format. If you have questions, please email email@example.com or call and leave a detailed voicemail at 978-556-3332.
Impact on ESL & Adult Education Courses
How are ESL & Adult Basic Education courses being impacted?
Northern Essex offers an Academic ESL Program that prepares students for college-level studies as well as ESOL classes, through the Center for Adult Education, for students who want to communicate more effectively in their workplace or community or in further education or training. Academic ESL and ESOL classes are all being offered online. For more information on the Academic ESL Program, contact Amy Cameron, firstname.lastname@example.org. For more information on the ESOL classes, contact Marsha Parinussa Flynn, ESOL coordinator, email@example.com.
Impact on Community Education and Corporate Training Courses
How are community education courses being impacted?
Some courses/programs will be returning to the classroom setting for the Fall 2021 semester, while others will be held remotely. To view classes that are currently being offered, please visit Online Training. If you have questions, please contact a Community Education staff member at 978-556-3060 or firstname.lastname@example.org
How are corporate education courses being impacted?
COVID impacted Corporate Education by putting training on hold, some classes were postponed. While other courses were moved to online formats, sometimes requiring curriculum adjustments.
For 2021 we are planning for both in person and remote classes based on client needs and requirements.
For information regarding our corporate courses, please contact Sharon Schoolcraft at email@example.com or Linda Schildkraut at firstname.lastname@example.org
Impact on Campus Access, Events, Services, and Travel
Are NECC campuses open to current students?
To ensure everyone’s well-being during this time, Northern Essex is minimizing face-to-face service and promoting new ways to access services and staff remotely. For a full list of services and how to contact, visit the Student Affairs Hours Student Affairs Hours webpage. For additional information on library services during this time, visit the library library webpage.
How are athletic activities and events being impacted?
Athletics will resume practice, full league and non-league schedules for all sports beginning in the Fall 2021 semester. Practices for fall sports will begin in August. We have developed league wide COVID protocols to ensure the safety of our athletes.
Additional information and required student-athlete paperwork for the 2021-2022 academic year will be available on www.neccknights.com in late June. For additional information please contact Director of Athletics Dan Blair email@example.com or a member of the coaching staff with any questions.
How do I request technical/computer support?
IT Staff will is available by phone at 978-556-3111 during our normal operating hours of Monday through Friday from 8:00AM to 7:00PM. We will be utilizing Microsoft Teams and other collaboration tools as needed to facilitate remote assistance.
You can also visit our office spaces during normal business hours. Our offices are located in L005 in Lawrence (45 Franklin St) and A341 in Haverhill (Library building). Additionally, you can open up an IT Service ticket by going to https://helpdesk.necc.mass.edu/ and log in using your NECC credentials.
How is college-related student travel being impacted?
Because of the uncertainty surrounding world travel, we will not be offering any study abroad opportunities for the Fall 2021 semester. We are looking forward to planning future study abroad offerings while keeping in mind the safety of our students. If you have any questions please contact firstname.lastname@example.org.
How are the Academic Centers being impacted?
Academic centers will return in a limited capacity this fall. Availability and services will vary by center so please check (https://www.necc.mass.edu/current-students/academic-centers/) regularly for area schedules or contact the area of interest directly through their NECC email address.
How is the Library being impacted?
The library and computer labs on both campuses will be open with full services for the Fall 2021 semester and will continue to offer virtual services for remote students. The library hours for the fall have not been finalized. However, a tentative schedule of 8:00AM – 4:00PM Monday through Friday has been established. For additional information on library services, visit the library webpage.
How is the bookstore being impacted?
The NECC Bookstore is open to students and the general public. We also continue to serve our customers by fulfilling online orders placed through our website www.neccstore.com. You can contact the bookstore with questions at email@example.com or call the store at 978-556-3999 Monday through Thursday 10 am to 4 pm. Stay well!
At this time, only drinks and snacks are available at the bookstore. No hot or cold meals are offered.
How are food services being impacted?
Snack and drink machines are full in the gym, TC, E building Floor 2 and 414 Common St as of now. Snacks can also be purchased at the Bookstore.
The snack bar in the gym is opening this fall when classes start, Monday through Thursday from 10:00 AM till 1:00PM.
Will NECC’s “College for Kids” Summer programming be impacted?
Unfortunately, we will not be running College for Kids for the Summer 2022 session. If you have questions, please email firstname.lastname@example.org or call and leave a voicemail at 978-556-3332.
How are Early College courses being impacted?
The majority of the courses will be offered as Hybrid, meaning one on-campus class meeting per week with the remainder online. Some courses will remain fully remote. Aside from the scheduling of the courses, there are no COVID-19 related updates for Fall 2021. If you have questions, please email email@example.com or call and leave a voicemail at 978-556-3332.
There are no upcoming events at this time.